Claims Processor

Paralegal / Claims Processor

Pay: $22–$24 per hour, depending on experience
Schedule: Full-time, 40 hours per week
Location: In person at our Lander office

We are seeking a highly organized and compassionate Paralegal/Claims Processor to assist clients throughout the claims process. This position involves gathering client information, preparing claim documents, communicating with government agencies, and helping clients understand each stage of their claim.

This is a meaningful opportunity to provide valuable support to elderly individuals who need assistance navigating complex claims processes.

Primary Responsibilities

• Interview clients to obtain basic health, employment, and work-history information
• Accurately prepare and complete claim forms
• Communicate with government agencies regarding claim status and documentation requirements
• Explain the claims process to clients in a clear, patient, and professional manner
• Draft professional letters and respond to written requests for information
• Manage a high volume of telephone calls, claims, and administrative tasks
• Maintain accurate, organized, and confidential client records
• Independently prioritize assignments and complete tasks within required deadlines

Required Qualifications

• Associate degree
• Previous clerical or administrative experience
• Customer service experience
• Exceptional written and verbal communication skills
• Excellent telephone etiquette and interpersonal skills
• Strong attention to detail
• Exceptional organizational and time-management skills
• Ability to work independently with minimal supervision
• Ability to manage a high-volume workload and telephone call volume
• Proficiency with Microsoft Word and Excel
• General computer literacy

Preferred Qualifications

• Experience working with medical records
• Previous legal, claims-processing, healthcare, or government-agency experience

The ideal candidate will be dependable, detail-oriented, professional, compassionate, and comfortable assisting elderly clients by phone and in person.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• Paid time off

Education:

• Associate (Required)

Ability to Commute:

• Lander, WY 82520 (Required)

Work Location: In person