Claims Processor - Makati ( Hybrid )

About the role

We are looking for a Claims Processor to join our team and handle the processing and administration of local insurance claims. The successful candidate will be responsible for reviewing claim documents, validating information, coordinating with relevant teams, and ensuring claims are processed accurately and within the required timelines.

Key responsibilities

• Process and review local insurance claims in accordance with established procedures and guidelines.
• Validate claim forms, supporting documents, and other required information for completeness and accuracy.
• Assess and verify claim details based on applicable policies and processing guidelines.
• Coordinate with internal teams, clients, and other relevant parties regarding claim requirements and status.
• Identify missing or inconsistent information and follow up for necessary documentation.
• Update and maintain accurate claim records and system information.
• Respond to claim-related inquiries and provide timely status updates.
• Ensure claims are processed within agreed timelines and quality standards.
• Maintain confidentiality of customer and claim information.
• Perform other claims-related administrative tasks as required.

About you

• Bachelor's degree in any field.
• At least 1–2 years of experience in claims processing, insurance operations, or a related role.
• Experience handling local insurance claims is preferred.
• Strong attention to detail and ability to review documents accurately.
• Good communication and coordination skills.
• Proficient in Microsoft Office applications, particularly Excel.
• Organized, detail-oriented, and able to manage multiple claims or tasks simultaneously.

Benefits

• Hybrid work arrangement
• Competitive salary package
• Career growth opportunities
• Training and development
• Collaborative work environment