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Claims Program - Associate

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Onsite

Claims Program - Associate

Zurich Insurance

Claims Program - Associate

Skills

Express

1 month ago

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Important information


Contract type:

Permanent

Location:

Hong Kong

Work mode:

Onsite

Published on:

15 September 2026

What they need


Grow Your Career with Us - Join our Claims Program Zurich Insurance (HK) is currently hiring Claims Program - Associate to join our Claims Express Hub. This is a great opportunity to start a career in claims by learning how to interpret, investigate and evaluate policies and coverage issues, as well as claims handling and best practices. This is a one-year program with a chance of job rotation to different personal lines of business, such as Travel, Personal Accident, Property, Motor, etc. Successful candidates with satisfactory performance should have the opportunity of permanent employment.

After the program, you will acquire the skills and experience via on-the-job training:

  • thorough understanding of claims operations from investigation to settlement
  • good knowledge of local regulatory and governance requirements of claims handling
  • working knowledge of identifying potential fraud/recovery
  • effective communication and negotiation skills in customer centric mindset

Please click "Apply now", if you are:

  • Diploma holder with 1 to 2 years of working experience is preferable
  • Fresh University graduate with career aspiration in Insurance claims is also welcome
  • A good team player with good communication and interpersonal skills
  • Proactive, eager to learn and attentive to details with logical and critical thinking skills
  • Good command of written & spoken English & Chinese (including Cantonese & Mandarin)

Why Zurich At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great!

Join us as we constantly explore new ways to protect our customers and the planet.

  • Location(s): HK - Hong Kong
  • Remote working: Hybrid

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