Claims Representative

Job Title

Claims Representative

Location

India

Workplace Type

Remote

Job Summary

The future is bright for the Porch Group, and we d love for you to be a part of it as our Claims Representative.

What You Will Do As A Claims Representative

• Bachelor s degree

• Handle inbound calls from contract holders to initiate a claim or follow up on an existing claim.

• Communicate home warranty information effectively.

• Note claim information accurately into the database.

• Provide follow-up information to customers as needed.

• Other duties as assigned.

  What You Will Bring As A Claims Representative

• High English proficiency.

• Great communication skills.

• Extensive handyman/repair services experience.

• Understanding of appliance diagnosis issues.

• Excel spreadsheet data entry experience.

• Ability to deal with escalated situations.

• Proven experience working with US based business teams.

• Excellent written and communication skills in English language.

• This role requires full and ongoing overlap with Porch s U.S. EST business hours (7:30 PM IST - 3:30 AM IST). Night Shift Allowance is applicable for this position in line with company policy

• Workspace: A quiet space to work, with a reliable internet connection of at least 30 Mbps download | 10 Mbps upload.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.