Claims Representative

Job Title: Claim Representative, Workers’ Compensation

Location: Alpharetta, Georgia

About the Role:
As a Claim Representative, you will be responsible for handling workers’ compensation medical-only claims. This includes managing claims from initiation to resolution, collaborating with customers and medical providers, and ensuring fair and equitable outcomes throughout the process.

Key Responsibilities:

• Manage workers’ compensation medical-only claims from setup to closure
• Communicate with insured parties, claimants, and medical providers
• Investigate claims and manage medical treatment
• Prepare reports and keep claim files updated
• Set and adjust claim reserves as needed
• Ensure compliance with state regulations
• Refer claims for subrogation when needed
• Collaborate and provide excellent customer service throughout the process

Why Join Us?

• On-the-job training provided
• Fast-paced, supportive team environment
• Opportunity to grow your career in insurance

What We’re Looking For:

• Bachelor’s degree preferred
• Strong communication and organizational skills
• Ability to multitask and meet deadlines
• Team player with good decision-making skills
• Proficient in Microsoft Office
• Experience in claims or insurance is a plus, but not required (training provided)
• Eligible to obtain claim adjuster licenses in GA, FL, NC, SC, WV, and DE within 90 days of hire
• Knowledge of medical terminology or bill processing is a plus

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.