Claims Representative

Medical Mutual is seeking an analytical, self-motivated, and confident individual looking for professional growth to join our nationally respected Claims Department. We are one of the oldest doctor-owned medical professional liability (MPL) insurance companies in the United States and the leading MPL insurer in Maryland.

As a Claims Representative, you will help us fulfill our mission to deliver unrivaled claims defense to our insured physicians and dentists. You will take ownership of the complex malpractice claims assigned to you and deliver exceptional service to our insureds. Working directly with insureds, defense attorneys, and our management team, you will assess medical and legal issues, analyze claims exposures, develop and execute proactive defense strategies, negotiate settlements, and prepare claims for trial. Through this collaboration, you will become a trusted member of the defense team and direct your assigned claims toward appropriate resolutions.

NOTE: You do not need prior insurance experience to apply. We provide comprehensive on-the-job training. This opportunity will suit an ambitious professional seeking long-term growth and advancement with a stable company—someone who approaches their work with initiative, creativity, sound judgment, and a drive to deliver high-quality results.

• At least two years of experience in a professional business environment required
• Bachelor’s degree from an accredited college or university required
• Excellent written and verbal communication skills
• Strong attention to detail and organizational skills
• Ability to manage competing priorities and meet deadlines
• Strong analytical and critical-thinking skills
• Excellent interpersonal and customer service skills
• Ability to develop and apply strong negotiating skills in adversarial settings
• Integrity, credibility, and commitment to the Company’s mission
• Proficiency with Microsoft Office Suite
• Ability to travel regionally on a regular basis
• Ability to obtain an Insurance Adjuster license in Delaware or North Carolina within two years of hire

Commitment:

This is a full-time position located at our office in Hunt Valley, Maryland. We offer a hybrid schedule, with remote work available every Tuesday and Friday.

Medical Mutual Liability Insurance Society of Maryland is an Equal Opportunity Employer.

Benefits:

• Medical, dental, vision, life, and disability insurance
• 401(k) plan with generous employer contribution
• FSA or HSA options
• Vacation, sick, and parental leave
• Paid holidays
• Company car (upon completion of training)
• Tuition reimbursement

Salary commensurate with experience