Claims Supervisor

Group Company: Maxicare Healthcare Corporation

Designation: Claims

Office Location: Robinsons Cybergate Cebu

Position description: Claims Supervisor

Primary Responsibilities: Reconciles the claims records between Maxicare and providers including clinics, and physicians.

Additional Responsibilities: Ensures complete resolution and payment of all claims that are identified during reconciliation that requires processing within the agreed turnaround time and settlement.

Ensures updated information on the centralized monitoring report of all received requests for reconciliation.

Coordinates with other units to resolve the payment issues and concerns.

Escalates issues encountered or reported by the provider to the concerned unit or department for their handling or recommendation or approval.

Requests and secures Clearance Certificate from providers.

Analyze trends in claims data to identify root causes of discrepancies and recommend solutions to prevent future errors.

Develop and maintain strong relationships with providers to facilitate open communication and timely resolution of reconciliation issues.

Prepare reports and presentations on reconciliation performance metrics and findings for management review.

Serve as a subject matter expert on claims reconciliation processes and procedures, providing guidance and support to colleagues as needed.

Reporting Team

• Reporting Designation: Health Network Management
• Reporting Department: Claims

Required work experience

• Years of experience: 0-1 year

Job Snapshot

Updated Date

03-09-2026

Job ID

Job_653

Section/Unit

Claims Department

Location

Maxicare-Cebu Cybergate, Cebu City, Cebu City, Cebu, Philippines

Experience

0 - 1 Years

Employee Type

Supervisor

Employment Category

Regular