Claims Supervisor

The Opportunity

We are looking to add an experienced Claims Supervisor to our team! If you have strong knowledge of Property and Casualty (homeowner) insurance, are results-driven, customer service focused, and excited to mentor and develop others, this may be the role for you!

This role is an in-office role located in Fort Worth, Texas (76116).

Salary is competitive and commensurate with experience.

Duties Include, but are not limited to:

• Effectively manage assigned team of Claims Examiners and performance of same.
• Review all new losses assigned to Claims Examiner team. Provide effective technical direction and ongoing guidance, ensuring timely and accurate documentation of claims activities.
• Ensure all actions taken are consistent with Company guidelines, insurance industry regulations, and best practices.
• Extend settlement authority on claims exceeding an Examiner’s authority.
• Assist with hiring, training, coaching, and mentoring Claims Department personnel.
• Assist in the development and execution of the Wellington Claims Trainee program. Participate as an instructor and monitor quality of same.
• Participate in the audit process by reviewing performance on individual claim files against Company standards, arriving at a reasonable, accurate, and clearly documented conclusion.
• Interface with other units within the Company to analyze and improve program.
• Ability to work hours beyond core business due to weather-related events.

Qualifications/Skills Desired:

• Associate’s degree (A.A. or A.S.) or equivalent from a two-year college, business school, or technical school.
• Minimum of eight years total related experience, 1-3 of which to include management experience in property claims.
• Adjusters License for states in which the Company conducts business.
• Fluency in Spanish preferred, but not required.
• Proficient with MS Office, Xactimate/XactAnalysis; AS400 experience a plus.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Ability to Commute:

• Fort Worth, TX 76116 (Required)

Ability to Relocate:

• Fort Worth, TX 76116: Relocate before starting work (Required)

Work Location: In person