Claims Support Specialist

The Ten Four Truck Insurance team has been around for over 30 years and only focuses on the Trucking Industry. We understand the insurance needs of Professional Truck Drivers and Owners. Ten Four Truck Insurance is looking for individuals who bring "passion" and "drive" to work with them every day. There's no shortage of opportunities as we continue to grow. Take charge of your career today and join our amazing team!

Position Overview: A Claims Support Specialist is responsible for supporting the Ten Four Truck Insurance Claims team in various capacities. Receives and assesses First Notice of Loss, researching policy and client information in Claims/Underwriting system, and issues acknowledgement letters and other claims.

Job Duties:

• Receives and assesses First Notice of Loss via incoming phone calls and emails for claim setup.
• Creates claims in Claims Systems for various lines of business.

· Research policy and client information in Claims/Underwriting systems.

· Issues acknowledgement letters and other claims correspondence.

· Ensure accurate distribution of incoming claims correspondence.

• Communicate with claim managers, adjusters, brokers, underwriters as needed for proper processing of claims.
• Work with our vendor partners to verify their bills and process for payment.
• Other duties as required to assist in the handling of claims.

Job Qualifications:

• Experience: 1-2 years in commercial insurance industry preferred.
• Claims Support experience preferred but willing to train the right candidate.
• Proficient communication skills (oral and written) and proficient use of MS Office suite.
• Ability to multitask in a fast-paced environment.
• Excellent customer service skills.
• Ability to produce high work volume with precise accuracy.

WORK ENVIRONMENT – Position is in-office in Carter Lake, IA / Omaha, NE area.

When applicable and appropriate, consideration will be given to reasonable accommodations.

· Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.

· Physical: Computer keyboarding; processing mail.

· Auditory/Visual: Hearing, vision, and talking.

Ten Four Truck Insurance is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, ancestry, gender, gender identity, marital status, status with regard to public assistance, citizenship status, physical or mental disability, sexual orientation, membership or activity in a local commission, veteran status, age, or any other status protected by law.

Military veterans are encouraged to apply.

Job ID: 3837

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• claim administration: 1 year (Required)

Ability to Commute:

• Carter Lake, IA 51510 (Required)

Work Location: In person