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Cleaner

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Onsite

Cleaner

The Legendary Black Water Rafting Co

Cleaner

21 days ago

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Important information


Contract type:

Freelance / Contract

Location:

Waitomo Caves, New Zealand

Work mode:

Onsite

Published on:

6 October 2026

What they need


Are you passionate about maintaining high standards of cleanliness and customer service? Join our team at The Legendary Black Water Rafting Co. as a Cleaner and help us deliver an exceptional experience to our guests!

Tourism Holdings Limited (thl) is the world's leading provider of holiday vehicles for rent and sale, operating under various brands across Australia, New Zealand, the USA, and the UK. Our brands include maui, Apollo, Britz, Mighty rentals, and more. We also design motorhomes through Action Manufacturing and create digital products via thl Digital.

About The Waitomo Glowworm Caves - Discover Waitomo:

  • Our core values that drive the business are Manaakitanga, Kaitiakitanga and Whanaungatanga - all of which are also measures of our care for our people and our place.
  • A great work environment in the tourism industry - where you'll spend your day surrounded by positive, passionate and multicultural people.
  • Part of Tourism Holdings Limited (thl) - NZ's premium tourism company operating iconic kiwi brands The Legendary Black Water Rafting Company and Waitomo Homestead.

About the Role:

As a fixed term part-time Cleaner, you’ll play a key part in ensuring our café, base, and surrounding areas are immaculate and welcoming. You’ll work alongside a supportive team, actively participate in our Health and Safety system, and help us maintain the highest standards of hygiene and presentation.

Key Responsibilities:

  • Maintain hygiene and sanitation across all customer-facing areas.
  • Day-to-day cleaning of the BWR café and base.
  • Ensure all areas are free of rubbish and immaculately presented.
  • Communicate issues and equipment needs.
  • Support the Operations Manager in delivering a high-quality product and service.
  • Input into the development and review of policies and procedures.
  • Adhere to all THL and BWR policies and procedures.
  • Demonstrate a positive approach to teamwork and customer interaction.

What We’re Looking For:

  • Strong attention to detail and time management skills.
  • Ability to work independently and as part of a team.
  • Friendly, reliable, trustworthy, and honest.
  • High standard of personal presentation and hygiene.
  • Strong communication skills.
  • Willingness to learn and a positive, can-do attitude.
  • Responsible and committed to work.
  • Must be available on a 7-day rotating roster.
  • High work attendance record.

Why Join Us?

  • Be part of a legendary team in a unique tourism environment.
  • Opportunity to contribute to a positive guest experience.
  • Supportive management and team culture.

Benefits:

  • Be a part of a dynamic and supportive team.
  • Enjoy the unique and authentic experience of working at Waitomo Caves.
  • Contribute to the local tourism economy.
  • Opportunities for personal and professional growth.

If you’re ready to bring your passion for cleanliness and customer service to our iconic adventure company, we’d love to hear from you!

Apply now and become part of The Legendary Black Water Rafting Co. team!

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