CLEANING OPERATION MANAGER

Core Responsibilities

Site & Operations Oversight:
Manage daily and long-term cleaning schedules, deep-cleaning projects, and routine quality-control site inspections. [1, 2, 3]

Manpower & Team Management:
Lead, schedule, and train cleaning supervisors and staff, conduct pre-shift briefings, track attendance, and handle performance appraisals or disciplinary matters. [1, 2, 3]

Client Relations:
Liaise directly with clients to review Key Performance Indicators (KPIs), resolve service complaints, and address urgent or emergency cleaning requests. [1, 2, 3, 4]

Safety & Compliance:
Enforce Workplace Safety and Health (WSH) guidelines, proper chemical handling, and adherence to standard operating procedures (SOPs). [1, 2, 3]

Inventory & Cost Control:
Monitor stock levels of cleaning supplies and equipment, place purchase orders, and assist with site budgeting or P&L reporting. [1, 2, 3, 4]

Av Facilities Pte Ltd is a provider of integrated soft service namely pest management, cleaning, landscape maintenance and building maintenance. We aim to be a one stop solution for our client brideging all gaps that may surface with multiple vendor management. Our management heads as well as ground level staff are trained on all three different soft services thus providing a trully integrated service.