CLEANING OPERATIONS MANAGER

Job Location

Coverage area : Klang Valley & Southern (Seremban , Melaka & Johor )

Job Responsibilities:

• Developing, executing, and ensuring company SOPs are followed throughout assigned sites
• Building open and trusting relationship with clients to achieve long term partnership and contractual renewal
• Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job sites and surpass the client’s expectations
• Oversee effective OJT training on equipment and skills surrounding latest implementations to maintain high standards of works
• Managing overall staff motivation, discipline, development, and performance according to the organisational, human resource and government manpower policies
• Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost-effectiveness
• Planning of manpower deployment at various sites to meet the contractual requirement of clients
• Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not resurface
• Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review
• Ensuring that all related Workplace Safety & Health requirements are met and that monthly updates on Toolbox Meeting Records, Staff Induction Records and any other requirements as stipulated by the Safety Compliance Committee are submitted accordingly.
• Handle the budgeting of sites assigned and ensuring that it is kept within

Job Requirements:

• Management Skills, Planning, compliance, organisational, analytical and decision-making skills
• Oral and written communication skills
• Tactful and discreet when dealing with people and confidential information
• Leadership and motivational skills to rally people towards goals achievement
• Able to work well with the organisation and able to interact with all levels
• Effective communication and interpersonal skills, bilingual in both English and a second language
• Computer, administration, and presentation skills