TN for Westgrove Group
Cleaning Operative
10 days ago
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Important information
Contract type:
Permanent, Part time, Other
Location:
Solihull, UK
Work mode:
Onsite
Published on:
15 October 2026
What they need
Job Title: Cleaning Operative
Location: Touchwood Shopping Centre (Solihull)
Pay Rate: £13.45 per hour
Hours: 100 per month minimum.
Your job will include:
As a Cleaning Operative (Housekeeper), you will carry out a variety of cleaning tasks, safely and professionally and to a high standard.
Your day-to-day duties will include:
· Carrying out regular patrols of the shopping centre, including malls, entrances, walkways, food courts, toilets, lifts, stairwells and other public areas.
· Maintaining high standards of cleanliness and presentation throughout the shopping centre at all times.
· Carrying out regular cleaning duties, including sweeping, mopping, vacuuming, dusting and the removal of litter.
· Conducting regular checks and cleaning of public toilets, including cubicles, sinks, mirrors, floors and other facilities, ensuring they remain clean, hygienic and fully stocked.
· Carrying out regular checks of high-footfall areas to ensure they remain clean, safe and presentable throughout the trading day.
· Emptying bins and disposing of waste in accordance with the shopping centre's procedures.
· Responding promptly to cleaning requests.
· Providing a proactive and professional customer service, assisting visitors with enquiries and directions where required.
· Using cleaning equipment and chemicals safely and in accordance with COSHH requirements, risk assessments and site procedures.
· Ensuring cleaning equipment, machinery and materials are used correctly, stored safely and kept in good condition.
· Maintaining accurate cleaning records, checklists and relevant reports as required.
· Working effectively as part of the housekeeping team to maintain consistent standards across the shopping centre.
· Carrying out any other reasonable duties or requests as directed by management.
Experience/Skill Requirements:
· Good attention to detail and a proactive approach to maintaining cleanliness.
· Ability to identify potential hazards and respond promptly to spillages and other cleaning issues.
· Good communication and customer service skills.
· Ability to work independently and as part of a team.
· Good time management skills and the ability to prioritise cleaning tasks in a busy environment.
· Willingness to work flexible shifts, including weekends, bank holidays and other trading periods as required.
· Ability to follow health and safety procedures, including COSHH requirements and safe working practices.
· A reliable, professional and presentable approach to work.
· Previous cleaning or housekeeping experience is desirable but not essential.
What you will get in return:
We understand that our people are our business and we want our colleagues to feel special. So, on top of the usual things you’d expect from a business like ours, we also reward you with:
· Pension scheme (eligibility rules apply).
· Training and development opportunities including NVQ’s, Diploma’s, English speaking and writing support and more.
· Access to ‘Retail Trust’ who provide 24/7 FREE health and wellbeing advice, financial support such as hardship grants, retail discounts via ‘Happi’ and more.
· HSF - Health Care and Benefits scheme including money towards dental, optical, prescription & medical costs.
· Reward and Recognition Awards.
· Paid volunteering days.
· Access to ‘Perkbox’ offering discounted gym memberships and high street discounts.
· Cycle to work Scheme
· £200 Refer a Friend Scheme.
· Death in service
· Personal accident at work cover
Think that this position is right for you? Then we'd love to hear from you. Click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.
You could be right for this position if you've previously worked as any of the following: Cleaner, Cleaning Operative, Housekeeper.
INDLP
Pay: £13.45 per hour
Work Location: In person
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