Cleaning Supervisor

Join a leading facilities management company where your leadership will create outstanding learning environments for students across the trust.

Cleaning Supervisor

Location: Washwood Heath Multi Academy Trust
Employer: The Westgrove Group
Reports to: Site Manager / Operations Manager
Hours: Various shifts available (term-time and non-term-time working may be required)

Working Pattern: Term time only plus 4 weeks (total of 44 weeks per year)

About The Westgrove Group

The Westgrove Group is a leading provider of facilities management services, delivering high-quality, people-centric solutions to partners across the UK. With a strong emphasis on service excellence, innovation, and sustainability, Westgrove continues to grow through strategic partnerships and successful tenders.

We are committed to creating safe, clean, and welcoming environments for our clients and their communities. Our people are at the heart of everything we do, and we are proud to invest in our colleagues through training, development, and wellbeing support.

Role Purpose

We are seeking an experienced and motivated Cleaning Supervisor to lead the cleaning team supporting Washwood Heath Multi Academy Trust.

The successful candidate will be responsible for supervising the day-to-day cleaning operation, ensuring high standards of cleanliness, hygiene, and presentation are consistently delivered across the Trust's schools. You will lead by example, support and develop cleaning operatives, monitor performance standards, and ensure compliance with all health and safety, safeguarding, and quality requirements. The role requires a proactive individual who can effectively manage people, maintain standards, and build positive relationships with school staff and stakeholders.

Key Responsibilities

Team Leadership & Supervision

• Supervise, motivate, and support a team of cleaning operatives
• Allocate daily tasks and ensure work is completed to the required standard
• Conduct regular quality inspections and housekeeping audits
• Monitor team attendance, timekeeping, and performance
• Provide coaching and support to team members to drive continuous improvement
• Assist with recruitment, induction, and training of new employees
• Promote a positive and professional working culture

Cleaning Operations

• Ensure all daily, weekly, and periodic cleaning tasks are completed in accordance with the Trust's cleaning specification
• Monitor standards within classrooms, offices, corridors, washrooms, dining areas, sports facilities, and communal spaces
• Ensure classrooms are left ready for use, including chairs positioned correctly and furniture returned to its proper place
• Carry out cleaning duties when required to support service delivery
• Organise and oversee deep cleaning programmes during school holidays and non-term periods
• Coordinate cleaning support for events, parents' evenings, lettings, and school functions as required

Health, Safety & Compliance

• Ensure compliance with Health & Safety legislation, COSHH requirements, and company procedures
• Conduct routine safety checks and risk assessments
• Ensure biohazard and spill response procedures are followed in line with regulations
• Monitor the safe use, storage, and maintenance of cleaning equipment and chemicals
• Maintain accurate records and compliance documentation
• Ensure all cleaning staff adhere to safeguarding procedures required within educational environments

Quality & Service Standards

• Ensure all areas meet the agreed contract cleaning standards
• Investigate and resolve cleaning issues promptly and professionally
• Conduct regular inspections and provide feedback to the team
• Identify opportunities to improve efficiency and service delivery
• Maintain excellent working relationships with school representatives, staff, and stakeholders

Administration

• Maintain cleaning schedules, audits, stock records, and quality reports
• Order and monitor cleaning consumables and materials
• Assist with payroll information, holiday planning, and rota management where required
• Produce operational reports and communicate service updates to management

Person Specification

Essential Requirements

• Previous supervisory experience within the cleaning, facilities management, education, healthcare, or commercial cleaning sector
• Strong leadership and people management skills
• Ability to motivate and develop a team
• Good knowledge of cleaning methods, equipment, and safe systems of work
• Understanding of COSHH and Health & Safety requirements
• Strong organisational and time management skills
• Good communication and problem-solving abilities
• Ability to work independently and make decisions
• Commitment to delivering high standards of customer service

Desirable

• Experience within a school or educational environment
• BICSc qualification or equivalent cleaning industry training
• Experience of quality auditing and inspection processes
• Knowledge of safeguarding procedures
• Experience using digital audit or facilities management systems

Key Behaviours

The successful candidate will demonstrate:

• Leadership and professionalism
• Accountability and ownership
• Attention to detail
• Positive and proactive attitude
• Commitment to service excellence
• Strong customer focus
• Ability to work collaboratively with colleagues and school staff
• A passion for creating safe, clean, and welcoming learning environments

What You'll Get in Return

At Westgrove, our people are at the heart of everything we do. We want you to feel valued, supported, and proud to be part of our team. Alongside the essentials you'd expect, we offer a range of benefits designed to make a real difference to your wellbeing and work-life experience:

• Competitive salary
• Opportunity to develop your career within a growing and respected business
• Supportive team environment with genuine opportunities for progression
• Pension scheme (eligibility rules apply)
• Training and development opportunities to help you grow in your role
• 24/7 FREE wellbeing support through Retail Trust, including access to retail discounts via Circular Benefits
• Discounted HSF Health Cash Plan available offering money back on dental, optical and everyday medical costs
• Perkbox access with discounted gym memberships and high street offers
• Reward & Recognition awards to celebrate your achievements
• Paid volunteering days to give back to your community
• £200 Refer a Friend scheme
• Personal accident at work cover
• Death in service benefit
• 24/7 online GP access

Equal Opportunities

The Westgrove Group is committed to creating a diverse and inclusive workplace. We welcome applications from all suitably qualified candidates regardless of age, disability, gender identity, race, religion or belief, sex, or sexual orientation. Successful applicants will be required to undergo appropriate pre-employment checks, including an enhanced DBS check where applicable.

INDHP

Pay: £14.09 per hour

Benefits:

• Company pension
• Cycle to work scheme
• Health & wellbeing programme

Work Location: In person