Cleaning Supervisor

Overview

We are seeking a motivated and experienced Cleaning Supervisor to join our team and take responsibility for the day-to-day cleaning operations at a site in Windsor.

The successful candidate will have a genuine passion for delivering exceptional customer service and high standards of cleanliness, while ensuring compliance with company procedures, policies and client expectations.

You will be responsible for leading the cleaning team, maintaining consistent standards, implementing best practices and ensuring the site remains compliant with all relevant company and client requirements. A key part of the role will be building strong working relationships with the client and ensuring high levels of customer satisfaction are maintained at all times.

This is a 5-day-per-week role, with shifts split between morning and afternoon patterns. The role will also include some weekend working.

Shifts:

• Morning: 6am to 3pm
• Afternoon: 10am to 7pm.

About You:

We are looking for someone who is:

• Experienced in a cleaning supervisory or similar operational role.
• Motivated, reliable and well organised.
• Passionate about delivering high standards.
• Confident leading and supporting a team.
• Customer-focused with excellent communication skills.
• Able to work independently and take ownership of responsibilities.
• Flexible to work both weekdays and some weekends.
• Committed to maintaining company and client standards at all times.

Major Accountabilities

• To demonstrate the core values and lead by example at all times.
• Assist managing staff schedules to ensure all areas are cleaned on time to standards and specification.
• To review the monthly audits completed by the Operations Manager carrying out any resolution actions identified within timescales.
• To ensure all cleaning materials and machinery are available, in good working order and used in a safe manner.
• Raise the monthly consumables order for approval by the Operations Manager.
• To ensure all staff have the correct uniform and are dressed appropriately to reflect the Hawkey brand.
• To help train and induct all staff in their role, the standards expected, values and company policies, procedures and guidelines.
• To assist ensuring that all staff are trained in, and adhere to, Health and Safety and COSHH policies and procedures.
• To adhere to all company processes, policies and procedure

Key Relationships

• Cleaning Operatives/Housekeepers
• Operations
• Site teams

Job Dimensions

• Supervising a team of cleaning operatives
• Maintain very high standards with a 5* service
• Regular contact with the client and maintaining client satisfaction

Role Requirements

• Excellent written and verbal communication skills (Good English required)
• Previous experience of supervising a team.
• Sound knowledge of Health and Safety regulations and COSHH legislation
• Excellent organizational and time-management abilities.

Job Types: Full-time, Permanent

Pay: £14.45 per hour

Benefits:

• Company pension

Experience:

• Supervising: 1 year (required)
• residential cleaning: 2 years (required)

Language:

• English (required)

Location:

• Windsor, Berkshire (required)

Work Location: In person