Cleaning Supervisor

Description

JOB TITLE: Cleaning Supervisor

LOCATION: MULTREES WALK SHOPPING CENTRE

HOURS: 39 hours per week, 4 week rolling rota

PAY RATE: £14.25 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

ROLE OVERVIEW AND PURPOSE

ABM is seeking a proactive and motivated Cleaning Supervisor to lead the day-to-day cleaning operation at Multrees Walk. The successful candidate will be responsible for ensuring the highest standards of cleanliness, presentation, safety, and customer experience are maintained across the Centre at all times.

This is a hands-on supervisory role requiring strong leadership, attention to detail, and the ability to motivate and develop a cleaning team. The Cleaning Supervisor will manage operational delivery, staff performance, training, stock control, quality audits, and site compliance, while working closely with the wider site management team to support the overall success of the Centre.

The role also includes responsibility for completing routine administration, including timesheet verification, payroll information, staff records, audits, and compliance documentation.

Main Duties / Responsibilities

1. Ensure all internal and external common areas are maintained to the highest standards of cleanliness, presentation, and safety.

2. Supervise and support the day-to-day cleaning operation, ensuring all scheduled tasks are completed effectively.

3. Conduct daily site inspections and quality checks to ensure agreed standards are consistently achieved.

4. Prepare and manage staff rotas to ensure adequate cover while managing holidays and absences fairly and effectively.

5. Monitor employee performance and provide coaching, guidance, and support to maintain high standards.

6. Assist with the recruitment, induction, and training of new team members.

7. Ensure all staff complete mandatory training and are competent in the safe use of cleaning equipment, machinery, and chemicals.

8. Maintain compliance with all ABM Health & Safety policies, site procedures, COSHH regulations, and safe systems of work.

9. Ensure accidents, incidents, hazards, and near misses are reported and recorded in accordance with company procedures.

10. Carry out regular checks of equipment and machinery, ensuring pre-use inspections are completed and defects are reported promptly.

11. Complete and submit timesheets, payroll information, attendance records, holiday records, and other routine administration accurately and on time.

12. Maintain operational records, audit documentation, training records, and compliance documentation as required.

13. Monitor stock levels of cleaning consumables, chemicals, PPE, and equipment, ensuring supplies are ordered in a timely manner.

14. Ensure recycling and waste streams are managed in line with site procedures and environmental objectives.

15. Identify and report any maintenance issues or operational concerns to the Operations Manager.

16. Support the wider site team with incidents, emergencies, and operational requirements when required.

17. Build and maintain positive working relationships with the client, tenants, colleagues, contractors, and visitors.

18. Promote a positive team culture through effective communication, professionalism, and leadership.

19. Ensure a professional appearance is maintained at all times and positively represent the ABM brand.

20. Undertake any other reasonable duties as requested by the Operations Manager or management team.