CLEANING SUPERVISOR

Night Shift Cleaning Supervisor

Job Description:

• Check cleaning equipment condition.
• Coach Service team.
• Coordinate and liaise with clients at worksite.
• Facilitate effective communication and engagement at the workplace.
• Handle complaints and feedback from clients.
• Handle reassignment of tasks when needed.
• Identify training needs for all cleaning staff.
• Implement work plans.
• Inspect work done by cleaners daily.
• Interact and build relationship with customers.
• Monitor and follow upon compliance with cleaning procedures, workplace safety and tender specifications.
• Monitor cleaning material stock level and re-order materials when needed.
• Plan out work schedule for cleaners.
• Provide help and guidance to immediate reports.
• Solve operational problems and make decisions.
• Submit daily cleanliness report.
• Supervise team of cleaners in their assigned task.
• Train cleaners and team leaders on service standards.

Requirements:

• Able to work on night shift
• Bachelor Degree
• Prior relevant work experience is preferred but not compulsory
• Good interpersonal and communication skills
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Good Leadership, organizational and troubleshooting skills
• Can work well in a team
• Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others
• Can multitask, must help to do cleaning, facility maintenance and housekeeping work if required
• Ability to focus and keep calm under pressure
• Ability to keep track of multiple projects