Clerical Admin Lead

JOIN OUR TEAM

Metro Supply Chain is a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fueled by advanced systems and technology that fulfill complex and challenging distribution needs. Managing 19 million square feet operating out of more than 175 sites across North America and Europe with a team of 9,000, it is one of Canada’s largest privately owned supply chain solutions companies. Metro Supply Chain is a 2024 winner of the Canada’s Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.

SUMMARY

The Clerical Admin Lead serves as a key member of the operations support team, providing comprehensive administrative, financial, human resources, and safety compliance support. This role ensures smooth day-to-day business operations by managing vendor relationships, processing invoices, coordinating employee engagement activities, assisting with HR processes, and supporting safety and compliance programs. The position requires discretion when handling sensitive and confidential information, strong organizational skills, and the ability to work cross-functionally with multiple departments.

Schedule: 8:30 AM – 5:00 PM, with flexibility to adjust depending on business needs. Must be willing to work overtime or weekends as required to meet operational demands.

RESPONSIBILITIES

Administrative & Financial Support

• Process, code, and pay vendor invoices accurately and on time
• Manage purchase orders and maintain vendor relationships for office and operational supplies
• Reconcile expense reports and maintain accurate financial records
• Coordinate scheduling for meetings, events, and vendor service calls

Human Resources & Employee Engagement

• Assist with onboarding and new hire orientation
• Maintain confidential HR and employee records
• Support employee engagement programs, recognition events, and internal communications
• Coordinate training logistics and assist with policy rollouts

Safety & Compliance

• Schedule, track, and document safety training sessions
• Assist in safety audits and maintain compliance records
• Track and report incidents, corrective actions, and follow-up requirements
• Support PPE, uniforms, and safety supply inventory management

Operations Support

• Serve as liaison between operations leadership and support functions
• Track and maintain staffing, production, and operational reports
• Assist in preparing and updating SOPs, training guides, and communication boards
• Support operational project rollouts, technology updates, and process improvements
• Follow up on maintenance requests and coordinate with service providers

Additional Responsibilities

• Perform all other duties as assigned to meet business needs

Required Skills & Qualifications

• 3+ years of administrative, HR, or operations support experience (manufacturing, warehouse, or logistics environment preferred)
• Strong organizational and multitasking skills with attention to detail
• Ability to handle confidential and sensitive information with discretion
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and comfort with HRIS or ERP systems
• Strong communication skills, both written and verbal
• Ability to work independently and collaboratively in a fast-paced environment

Education

• High school diploma or equivalent required

Preferred Qualifications

• Bilingual in Spanish preferred, but not required
• Experience supporting HR and safety compliance programs
• Prior work in a multi-site or large-scale operations environment

WHY JOIN****US?

• Work in an environment where safety is our first priority
• The opportunity to build a career with a growing company
• Medical, dental, and vision coverage for you and your family
• Life and disability insurance
• Wellness programs to support your family’s well-being
• A Retirement Savings Program with a company match
• Company team wear allowance
• Company sponsored social events
• Community volunteering

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.

Where permissible under applicable state and local law, applicants may be subject to pre-employment drug test and background check after receiving a conditional offer of employment.