Clerical Assistant III

Position Information

Section: Bureau of Consumer Protection/Public Protection Division

Class: Clerical Assistant III

Location: Harrisburg

Telework: This position will report to the headquartered location a minimum of 4 days per week. You may have the opportunity to telework the remainder of the week, if desired and based on business need.

Position Type: Full-time, Non-civil service, Union

Work Hours: 8:30 – 5:00

Salary Range: Starting salary of $41,506

Basic Function An employee in this position performs clerical work which requires the utilization of typing skills and the processing of a variety of documents, including, but not limited to, correspondence and similar documents as well as verifying information, performing arithmetic calculations, and assisting the public in completing governmental forms. Work assignments will involve answering calls on a consumer HelpLine and providing secretarial services to multiple individuals as well as data entry and document management through the use of computers and electronic scanning equipment. Work may involve providing training and guidance to new employees and fulfilling a lead worker role for routine clerical operations. Work is subject to periodic changes in operating procedures and requires some adaptability to shifts in work schedule. Employees work with considerable independence within standard operating procedures, however, detailed supervisory guidance and review is received for new or unusual situations and changes in operating procedures and policies.

Examples Of Duties

• Provides phone coverage
• Types letters
• Scans documents
• Uploads scanned documents into database (Practice Manager)
• Inputs data
• Maintains documents in an orderly and safeguarded manner
• Picks-up and distributes mail and/or deliveries
• Performs related work as required

Minimum Experience And Training

• One year as a Clerical Assistant II OR
• One year of moderately complex clerical experience OR
• Any equivalent combination of experience and training

Preferred Knowledge, Skills, And Abilities

• Proficient in Microsoft Word and Outlook
• Shows initiative, works independently, and is dependable
• Exhibits attention to accuracy and organization
• Possesses computer knowledge necessary to navigate through networks and computer based files
• Exceptional typing skills
• Ability to maintain confidentiality of document materials

Health Benefits This position qualifies you for the Commonwealth's benefits package which includes medical, prescription, dental, and vision coverage. Medical coverage is available on your first day of employment! Prescription is also available on your first day, for an additional cost for the first 90 days of employment. Dental and vision are available after 90 days of employment as well.

Flexible Spending Accounts (FSA) are available to all employees, regardless of enrollment in our benefits.

Paid Time Off OAG employees receive 12 paid holidays each calendar year, along with earning paid vacation time and sick leave each pay period.

Retirement For new employees, the State Employees' Retirement System offers various options for enrollment into our retirement plans. You will receive specific information on these options shortly after you begin employment.

To learn more about the benefits available to OAG employees, please review the Summary of Employee Benefits. 01

What is your highest level of education?

• Some High School
• High School or GED
• Some College
• Technical College
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctorate

02

Do you have a minimum of one year of moderately complex clerical experience?

• Yes
• No
• Required Question