Clerical Coordinator

Description:

SUMMARY
Responsible for coordinating service between the front office and back office of the practice. This includes ensuring that patients are seen in a timely matter. The Clerical Coordinator-Receptionist’s primary role is to maintain the organized, coordinated overall workflow of the Practice.

DUTIES & RESPONSIBILITIES

• Greet and check-in Patients.
• Retrieve, process, and secure forms.
• Print/set up new patient packets, assist patient with completing patient packets.
• Set up Patient Portal for new patients.
• Room Patients.
• Other duties as assigned.

Requirements:

MINIMUM QUALIFICATIONS

Education/Certification

• High School Diploma or GED

Skills/Experience

• Knowledge of computer programs.
• Ability to multitask in a face paced environment.
• Ability to operate a computer and basic office equipment.
• Ability to operate a multi-line telephone system. Provide high touch customer service
• Answer telephone in a pleasant and helpful manner.
• Ability to read, understand and follow oral and written instructions.
• Ability to establish and maintain effective working relationships with patients, employees, and the public.
• Well organized and detail oriented.

Preferred Qualifications

• Experience with patient management systems.
• CPR/BLS Certification.
• Bilingual