Clerical Officer

Salary: Scale 3- £25,242- £26,703 (Please note you will be appointed at the beginning of the band and increment to the top of the band)

Location: Peterlee

Hours/Contract: Permanent, 37 hours per week, Monday - Friday

Closing Date: 5pm, Friday 30th October 2026

The Role

To provide clerical support to meet the organisational needs of Durham Constabulary.

As part of our team, you will play a vital role in supporting operational policing and delivering high-quality services to the public. Working in a fast-paced and dynamic environment, you will collaborate with colleagues and partners to achieve positive outcomes and uphold our core values of professionalism, integrity, and service.

What You’ll Do

• To provide a customer focused service and respond to enquiries from internal and external customers including the general public.

• Maintain and operate efficient and effective record keeping and filing systems, ensuring they are updated and items stored within manual handling requirements, disposed of and retrieved when appropriate.

• Produce general correspondence, letters, memoranda, reports, minutes and statistical information etc. using a range of IT software packages.

• Input, retrieve and present data using the Force ICT systems.

• Deliver high standards of service aligned with organisational priorities

• Contribute to the safety and wellbeing of our communities

• Work effectively as part of a team in a demanding but rewarding environment

• Support continuous improvement and organisational excellence

• Adhere to policies, procedures, and professional standards at all times

What You’ll Bring

• 3 months admin experience
• 4 G.C.S.E. levels (Grade A to C) including English Language or Literature and Maths or an approved equivalent
• A strong commitment to public service and our organisational values
• Excellent communication and interpersonal skills
• The ability to work under pressure and adapt to changing priorities
• Strong problem-solving and decision-making capabilities
• Relevant qualifications and/or experience for the role

If you hold a higher qualification than those required above or minimum 5 years relevant experience, please evidence this on your application and it will be reviewed by our recruitment team.

For further information, please view the Job Description and Person Specification attached.

How to apply

If you’d like to apply, please forward a copy of the attached Application form, by the closing date.

External Applicants - please use the external application form

Internal applicants - please use the Internal Application form

Please also complete and return the equal opportunity form and return this with your Application form.

We are committed to equal opportunities, we therefore encourage you to complete and return the equality monitoring form. This form is optional, and your responses will be kept confidential and for statistical purposes only.

The above 2 (relevant application + equal opportunity) forms should be returned by email to our Recruitment department – [email protected]

Candidates must have indefinite leave to work and live in the UK and be free from any restriction. Any successful candidate will be asked to provide evidence of this.

Candidates will be contacted via email in relation to the recruitment process and are advised to also check junk and spam folders for email updates.

Further information

Any offer of employment will be subject to appropriate vetting checks which will be maintained/updated throughout the period of service.

Applicants must have been a UK resident for at least three years prior to the date of application.

If applicants have not been a resident in the UK for at least three years and can provide a VERIFIABLE certificate from the police of any country where they have taken temporary residence. The certificate must indicate that they have not been convicted of any offence whilst in that country or involved in any investigation by a Law Enforcement Agency.

Any tattoos deemed to be obscene, or advocates sexual, racial, ethnic, or religious discrimination, by written word or design is prohibited and the presence of such a tattoo would preclude an applicant from passing the recruitment process for employment with the Constabulary.

For any queries, please contact [email protected]

Please return the relevant application form and the equal opportunity form to [email protected]

Please note: some documents may not currently be suited for use with assistive technology. If you require information in an alternative format, please contact us.

• Equal Opportunities

  123KB

• PERS 198 Guidance Notes for Employment Application Form.docx

  170KB

• Durham Constabulary Advert Pack.pdf

  5,216KB

• 2026 New Pers 198 External Application form.docx

  190KB

• 2026 New Pers 198A Internal Application Form.docx

  207KB

• 163.26 Clerical Officer JD.doc

  74KB