Clerical Support

Job Title: Clerical Support

Location: Stow, MA 01775

Type: 4+ Months Contract

Pay Rate: $22 an hour

Job Summary

We are seeking a Clerical Support role provides administrative and clerical assistance for the Boiler & Pressure Vessel Program (BPV) in Stow, MA. They will manage daily office interactions by answering and routing phone calls, processing incoming and outgoing mail, and handling program-specific documentation. Additional responsibilities include processing Certificate of Inspection fees, printing and mailing certificates, invoices, notices of violation, preparing license renewals, and maintaining accurate division records through scanning and filing.

Key Responsibilities

• Provide daily administrative and clerical support for the Boiler & Pressure Vessel Program (BPV).
• Answer incoming phone calls promptly and maintain professional telephone coverage for the department.
• Route incoming telephone calls to the appropriate personnel and program contacts across the division.
• Process and distribute incoming mail to designated team members and departments.
• Process, handle, and dispatch program-related outgoing mail and correspondence.
• Process, organize, and manage program-related documents and administrative paperwork.
• Process Certificate of Inspection fees in accordance with established program procedures.
• Print and mail completed certificates of inspection to program recipients.
• Print, prepare, and mail program invoices and formal notices of violation.
• Prepare and dispatch license renewal packages and related documentation.
• Scan, file, and maintain division records, documents, and administrative files.
• Perform additional administrative tasks as assigned to support broader division operations.

Required Skills & Experience

• Minimum 1 year of experience with Microsoft Outlook, Excel, and Word.