Clerk

We are seeking an organized, dependable, and detail-oriented Clerk to join our operations team in Charlotte, NC. In this role, you will oversee daily shipping activities, coordinate outgoing orders, and help ensure that every shipment is processed accurately, efficiently, and on schedule.

The ideal candidate is a hands-on leader who thrives in a fast-paced environment, communicates effectively with team members, and takes pride in maintaining high standards of accuracy and customer service.

As a Clerk, you'll play an important role in keeping our shipping department running smoothly while supporting a collaborative, safety-focused workplace.

Key Responsibilities

• Coordinate daily shipping activities, ensuring customer orders are accurately picked, packed, labeled, and prepared for timely shipment.
• Provide daily direction and support to shipping associates, delegate tasks, and monitor workflow to maintain productivity.
• Review outgoing shipments for accuracy, proper packaging, and presentation to ensure customers receive their orders in excellent condition.
• Prepare and verify shipping labels, packing slips, bills of lading, and other required documentation.
• Work closely with and inventory teams to resolve discrepancies and maintain accurate inventory records.
• Schedule and coordinate pickups with shipping carriers, ensuring shipments are ready for dispatch.
• Maintain high standards for packaging, labeling, and order fulfillment while minimizing errors and shipping delays.
• Ensure shipping activities follow established safety procedures, company policies, and operating standards.
• Track shipping productivity, identify workflow improvements, and communicate operational updates to management.
• Address shipping discrepancies, damaged packages, and delivery issues promptly and professionally.

Qualifications & Skills

• Previous experience in shipping, receiving, operations, or logistics required.
• Prior experience in a lead, supervisory, or team coordination role preferred.
• Strong organizational skills with excellent attention to detail.
• Excellent verbal and written communication skills.
• Ability to prioritize assignments and meet shipping deadlines in a fast-paced environment.
• Familiarity with shipping software, management systems, and inventory tracking procedures.
• Basic computer skills, including Microsoft Office and data entry.
• Ability to work independently while maintaining a positive, team-oriented attitude.
• Strong problem-solving skills and a commitment to operational efficiency.

Benefits

• Work alongside a supportive team that values communication, respect, and accountability.
• Benefits: Health, 401k, PTO for full time employees
• Develop skills that can support advancement into supervision, management, and broader leadership positions.
• Equal employment opportunity workplace that values inclusivity.

Pay: $25.00 - $28.00 per hour

Benefits:

• 401(k)
• Retirement plan

Work Location: In person