Clerk, Post Office

Job Title

Clerk, Post Office

Essential Job Functions

• Receives, sorts, and distributes incoming mail and packages to campus departments and student mailboxes.
• Processes outgoing institutional mail through appropriate carriers (e.g., USPS, FedEx, UPS), ensuring proper labeling, postage, and documentation.
• Assist customers with inquiries regarding mail delivery, lost packages, shipping options, and rates.
• Operates postage meters, mail sorters, barcode scanners, and other mail equipment.
• Maintains shipment logs, signature receipts, and tracking information for accountable mail and packages.
• Receives bulk shipments; verifies delivery manifests against institutional purchase documentation.
• Ensure secure handling of confidential and restricted materials in accordance with institutional and postal regulations.
• Issues student mailbox keys or access credentials; maintains records for mailbox assignments and fees (if applicable).
• Assists with inventory management of mailing supplies (boxes, envelopes, tape, labels, and postage).
• Performs daily mailroom opening and closing procedures, including security checks and equipment shutdown.
• Delivers inter-office mail to designated buildings when assigned.
• Supports departmental reporting, billing, and adjustments for postage and shipping costs.
• Other related duties, as assigned.

Qualifications

• High school diploma or equivalent.
• One (1) year of related experience.

Knowledge Skills and Abilities

• Knowledge of basic clerical practices, filing systems, recordkeeping, and inventory.
• Knowledge of safety procedures related to heavy lifting, transport carts, and storage.
• Skilled in customer service and interpersonal communication.
• Skilled in time management and able to handle multiple tasks simultaneously.
• Skilled in operating postage machines, scanners, sorting equipment, and office software (e.g., Excel, mail tracking systems).
• Good communication skills, verbal, written, and interpersonal
• Ability to keep accurate records
• Ability to apply postal rules and fees accurately and efficiently.
• Ability to work collaboratively in a fast-paced, physically active environment.
• Ability to follow written and verbal communications; complete tasks with minimal supervision.

EEO Statement

Alcorn State University is expressly committed to providing equal employment opportunities without regard to race, color, national or ethnic origin, ancestry age, religion or religious creed, disability or handicap, sex or gender identity and/or expressions, sexual orientation, military or veteran status, genetic information, or any other characteristic protected under applicable federal, state or local law. Further, the University will not tolerate any instances of harassment/sexual harassment. This policy applies to all employees, regardless of position, consultants and applicants for employment. Additionally, it is the responsibility of all personas making employment decisions to adhere to this policy.