Click and Collect Assistant

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."

• Locations

  • Leeds, United Kingdom

• Employment Types

  • Permanent co-worker

• Department

  Logistics & Supply Chain

• Full/Part Times

  • Part Time

Candidate profile (text) - Default language We at IKEA Leeds are looking for Click and Collect Assistant to join our team.

Are you passionate about delivering exceptional customer service and love the idea of helping people find exactly what they need? Join our IKEA team as a Click and Collect Assistant! Be the friendly face that ensures our customers' online orders are ready for a seamless pickup experience.

WHAT WE OFFER

• Start Date of employment will be: 27th September 2026
• Hourly rate of £13.45 per hour.
• 16-30 hours per week, working 4-5 days including evenings and 3 out of 4 weekends, with availability from 7.00am - 9.30pm.
• We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• Free healthy meal option, salad bar, fruit, and hot/cold drinks
• Personal growth, learn a new language with Rosetta stone available to all IKEA co-workers.

..as well so much more! Full Benefit List https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/

WHAT YOU'LL NEED TO HAVE

• You are comfortable using computers and handheld devices to support with the checking and handing out of stock or to answer customer questions.
• You proactively look for tasks to be done and use your initiative to complete them in an efficient and effective manner.
• You have an adaptable mindset allowing you to switch between different tasks/areas and work within tight timeframes.
• You work with guidance from your manager to achieve set goals in agreed timeframes using standard ways of working.

WHAT YOU'LL BE DOING DAY TO DAY

• You ensure products are available to customers by ensuring tasks in your area are completed accurately and in a timely manner.
• You will be responsible for ensuring compliance with the IKEA Health, Safety & Security Rules & Regulations in your area.
• You work to ensure the efficiency of the fulfilment operation by working in simple, cost-conscious ways, developing, and sharing good examples of ways of working.
• You will be required to manually handle all of our products ranging from LACK Coffee Tables to PAX Wardrobes.
• You will support the processing of orders to both customers and our delivery team including handing goods out and working with uncollected orders.
• You will check the accuracy of picked orders and pack the orders ready to be handed over to the IKEA delivery team.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many

RECRUITMENT PROCESS INFORMATION

Let us know if you require any adjustments to be made during the interview process as soon as possible.

• Please attach an updated CV with your application so we can get to know you better.
• Shortlisted candidates will be invited by email to attend a face-to- face interview.

We understand not everyone will be successful, but we promise to keep you informed either way.

We are unable to handle applications made via email and encourage you to apply online as soon as possible.

For any advice or support, email Recruiter [email protected] and I will be happy to help!

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

What we all have in common

• Living our values
• Being your unique self, while respecting and including others
• A passion for home furnishing
• Performing & delivering while learning & developing
• Having fun!