Client Account Associate

At Temecula Associates CA, we are a trusted provider of AT&T Services. Our team is dedicated to delivering exceptional customer experiences and ensuring the success of our clients. We are seeking a passionate and proactive Client account Associate to join our team. If you have a strong customer service background and enjoy building lasting relationships, this could be the perfect role for you!

The Client account Associate will serve as the primary point of contact for our clients, providing excellent customer service and leadership support, ensuring that all client needs are met in a timely and professional manner. You will be responsible for managing client inquiries, resolving issues, and helping clients maximize the value they receive from our products and services. This role requires a strong communicator, a problem solver, and a dedicated team player who thrives in a client-facing environment.

Client account Associate Key Responsibilities:

• Sales & Client Communication: Meet with clients face-to-face, understand their needs, and recommend the right products and services.
• Sales Presentations: Present product options, explain benefits, and guide clients through the sales process.
• Account Management: Manage client accounts, handle updates and service needs, and identify opportunities for additional products or services.
• Client Support: Answer questions, address concerns, and provide solutions to create a positive client experience.
• Product Knowledge: Learn our products and services so you can confidently explain options and answer client questions.
• Follow-Up: Stay in contact with clients throughout the sales process and follow up on questions, purchases, and account needs.
• Sales Goals: Work toward individual and team sales goals while building strong client relationships.

Client Account Associate Qualifications:

• Experience in customer service, client services, or account management.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities with a customer-first mindset.
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• Ability to build strong relationships with clients and work collaboratively with internal teams.
• Positive, empathetic, and professional demeanor with a passion for providing exceptional service.

Job Type: Full-time

Pay: $4,300.00 - $5,500.00 per week

Work Location: In person