Client Account Manager

Account Strategy: Support the Lead Client Service Partner to develop, drive and implement account strategies and initiatives Conduct market research on local and global trends, opportunities, and challenges Economic KPI and performance monitoring Competitor and market position insights Ongoing SWOT and other relevant analysis as required to provide strategic recommendations Track financial performance against annual account plans and develop insights to support growth Coordinate account team strategy meetings and analyze large data sets to produce clear and insightful executive level reports Support key pursuits and produce Win/Loss information and account information Build network within internal account teams and broader firm teams that include Finance, Growth, and GPS Build relationship with client s procurement teams and other relevant business stakeholders Support Account Labs and Eminence events including content and logistics Revenue and pipeline dashboard development and maintenance Manage, track, and report pipeline updates on Jupiter and perform regular data cleansing Account Management Track financial performance against annual account plans and develop insights to support growth Coordinate account team strategy meetings and analyze large data sets to produce clear and insightful executive level reports Support key pursuits and produce Win/Loss information and account information Stakeholder Management Build network within internal account teams and broader firm teams that include Finance, Growth, and GPS Build relationship with client s procurement teams and other relevant business stakeholders Support Account Labs and Eminence events including content and logistics Pipeline Management & Analysis Prepare regular analytical reports (Excel/MS Office/PPT) and updates for leadership, summarizing the status of ongoing projects, key milestones, and any issues or opportunities Client Portal Management Manage activities on procurement portals in relation to RFPs, questions and responses, and proposal submission Distribute RFPs and related information, coordinating with the account team and project teams Track and review RFP submissions and manage vendor registrations for new companies Invoicing Review and confirm details to ensure accuracy Submit, monitor, and follow up on responses Portal management and documentation Leadership Capabilities Build own understanding of our purpose and values, explores opportunities for impact, and acts as a brand ambassador Demonstrate strong commitment to personal learning and development Understand expectations and demonstrates personal accountability for keeping performance on track Actively focus on developing effective communication and relationship-building skills Understands how their daily work contributes to the priorities of the team and the business

Desired Candidate Profile

Qualifications Bachelor/Master s degree, preferably in Business Administration, Economics, Marketing or any other related business studies English language fluency required; Arabic is a plus 4+ years of relevant experience Experience in Professional Services and Government and Public Services Industries are a plus Able to work effectively with stakeholders in a matrix and multi-cultural organization Possess strong project management and analytical reporting skills Exceptional attention to detail Able to analyze large number of quantitative and qualitative data and synthesize findings Confident communicator who can interact with senior leadership Proficiency (advanced) with Excel and PowerPoint