Client Account Representative

Description:

About Us

Apex CLT Corp was created for businesses that want to grow with intention. We combine brand thinking, campaign planning, and creative execution to help companies present themselves with confidence.

Job Summary

We are seeking a motivated Client Account Representative to help build strong client relationships, support account activities, and identify opportunities to meet customer needs. This position is ideal for someone who enjoys communication, relationship building, and developing practical customer service and business development skills.

Responsibilities

• Build and maintain positive relationships with clients and customers.
• Communicate product and service information clearly and professionally.
• Learn about client needs and help identify appropriate solutions.
• Assist with routine account and customer support activities.
• Conduct follow-ups with existing and prospective clients.
• Support customer retention and relationship-building initiatives.
• Assist with promotional and customer engagement activities.
• Respond to routine client questions and requests.
• Communicate client feedback and needs to appropriate team members.
• Collaborate with colleagues to support customer service and business goals.
• Participate in ongoing training and professional development.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on client relationship and account experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching

Requirements:

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Professional, friendly, and customer-focused demeanor.
• Strong relationship-building and listening abilities.
• Goal-oriented and motivated to achieve results.
• Good organizational and time management skills.
• Strong problem-solving abilities.
• Reliable, adaptable, and detail-oriented.
• Previous experience in account support, customer service, sales, retail, or hospitality is a plus but not required.