Client Acquisition & Lead Conversion Coordinator

Client Acquisition & Lead Conversion Coordinator Part-Time | Remote to Start | 30-Day Trial Period | $18/hr + Performance Bonus

About Aligned Aesthetics

Aligned Aesthetics is a boutique luxury medical aesthetics practice helping clients age confidently through natural-looking results, honest guidance, and personalized treatment plans.

We believe makeup should be an accessory, not a necessity.

Great aesthetics isn't about chasing trends; it's about building trust, listening to what matters to each client, and creating long-term relationships.

About the Role

This is a sales-focused lead conversion role — not a traditional administrative appointment-setting position.

You will be one of the first touchpoints prospective clients have with Aligned Aesthetics. Your role is to create conversations, build trust, uncover what a potential client is looking for, work through hesitation, and confidently guide qualified leads toward booking a consultation or treatment.

You will primarily be contacting warm leads — people who have already expressed interest in our services, submitted an inquiry, engaged with an offer, or previously visited our practice.

This is a high-volume outbound role, with a target of approximately 100 outbound calls per day, along with strategic text and email follow-up.

We are looking for someone who is confident on the phone, comfortable with sales, persistent without being pushy, and motivated by measurable results.

Responsibilities

• Make approximately 100 outbound calls per day to warm leads
• Respond promptly to new inbound leads
• Follow up consistently with prospective clients who have expressed interest but have not yet booked
• Re-engage past leads and existing clients who may be due for treatment
• Build rapport and uncover each client's goals, concerns, and motivation
• Ask thoughtful questions rather than simply giving information
• Confidently discuss services, general pricing, booking deposits, and available financing options
• Handle common objections related to price, timing, deposits, uncertainty, or fear
• Guide qualified clients toward the appropriate next step
• Directly ask for the appointment and confidently move the conversation toward booking
• Collect required booking deposits
• Follow established call, text, and email follow-up sequences
• Maintain accurate CRM notes and document outreach
• Complete appointment confirmations and other light administrative follow-up
• Track activity, bookings, and conversion performance
• Meet weekly and monthly sales and lead-conversion KPIs

This Role Is For You If You:

✔ Have experience in sales, lead conversion, appointment setting, or another results-driven client-facing role

✔ Genuinely enjoy talking with people and building relationships

✔ Are confident making a high volume of outbound calls every day

✔ Know how to lead a conversation instead of simply answering questions

✔ Are comfortable asking someone to book and moving a conversation toward a decision

✔ Can discuss pricing, deposits, and financing confidently

✔ Know how to uncover what someone really wants and what may be preventing them from moving forward

✔ Can handle objections without sounding scripted, defensive, or pushy

✔ Understand that successful sales often require consistent follow-up

✔ Stay motivated when calls go unanswered or someone says "not right now"

✔ Are highly organized and document your follow-up consistently

✔ Take initiative and stay productive without needing constant supervision

✔ Are coachable and willing to learn scripts, processes, and sales techniques

✔ Enjoy working toward measurable goals and improving your performance

This Role Is NOT For You If:

• You avoid phone calls or strongly prefer communicating only through text or email
• High-volume outbound calling makes you uncomfortable
• You are primarily looking for an administrative or customer-service position
• You prefer waiting for clients to reach out rather than proactively creating conversations
• You are uncomfortable discussing money, deposits, or asking someone to book
• You hesitate to follow up multiple times with someone who has expressed interest
• Hearing "no" discourages you from continuing
• You need frequent supervision to stay productive
• You dislike working toward measurable sales and conversion goals

Schedule

This is a 25-hour-per-week position with set working hours:

• Monday: 9:00 AM–2:00 PM
• Tuesday: 2:00 PM–7:00 PM
• Wednesday: 9:00 AM–2:00 PM
• Thursday: 2:00 PM–7:00 PM
• Friday: 9:00 AM–2:00 PM

Applicants should be consistently available during these hours.

The position is fully remote to start, with the potential to transition into an in-person role in the future if mutually desired. In-person work is not currently required.

Compensation

$18/hour + performance-based bonus

Performance bonuses are tied to results including lead conversion, booked appointments, and monthly KPI targets.

There is no cap on what strong performance can earn through the bonus structure.

Experience Strongly Preferred:

• Phone-based sales
• Inside sales
• Lead conversion
• Appointment setting
• Consultative sales
• Medical aesthetics or med spa sales
• Plastic surgery or cosmetic dentistry
• Wellness or healthcare sales
• Luxury hospitality
• Client acquisition or client success

CRM experience is a plus.

Experience in medical aesthetics is helpful, but strong sales ability, confidence on the phone, follow-through, coachability, and the ability to convert conversations into appointments are more important.

Treatment and service education will be provided.

What Success Looks Like

Success in this role means consistently:

• Completing expected outbound activity
• Creating meaningful conversations with warm leads
• Following up thoroughly
• Identifying client needs
• Handling objections professionally
• Moving qualified leads toward booking
• Collecting deposits
• Maintaining accurate CRM documentation
• Meeting or exceeding established booking and conversion goals

This is a performance-driven role. We are looking for someone who takes ownership of their numbers and wants to improve them.

How to Apply

Please click the link below and submit:

https://promo.alignedaestheticscle.net/clientacquisition/leadconversioncoordinator

• Your resume
• A brief introduction about yourself
• A short summary of your experience in sales, lead conversion, appointment setting, or client communication
• A 2–3 minute video answering the following question:

"Imagine you're speaking with someone interested in a treatment but hesitant to pay the booking deposit. Walk us through exactly how you would handle the conversation and move them toward a decision."

Work Location: Remote

Pay: $17.00 - $18.00 per hour

Expected hours: 25.0 per week

Benefits:

• Work from home

Work Location: Remote