Client Administration Assistant (Office-based | AU Account)

Client Administration Assistant

Location: Plaza Victoria Building, Sto. Domingo, Angeles City, Pampanga
Work Setup: Office-based
Employment Type: Full-time
Start Date: Immediate

Job Description

We are looking for a Client Administration Assistant to provide administrative and operational support to our Australian admin team. The role involves maintaining accurate client records, processing referrals, handling data entry, managing routine emails, and ensuring that client documentation is properly organized and up to date.

Key Responsibilities:

• Perform general administrative and data entry tasks
• Process and manage client referrals accurately and efficiently
• Maintain and update client records and databases
• Prepare, organize, and maintain client documentation
• Handle routine emails and administrative correspondence
• Ensure client information is accurate, complete, and properly documented
• Assist with reports, data checking, and record maintenance
• Coordinate with the Australian admin team regarding client-related administrative matters
• Follow established procedures and maintain confidentiality of client information
• Provide general administrative support as required

Qualifications:

• At least 1 year of experience in administration, data entry, customer service, or a similar role
• Strong attention to detail and accuracy
• Good written and verbal English communication skills
• Proficient in Microsoft Office, particularly Word and Excel
• Strong organizational and time-management skills
• Ability to manage multiple administrative tasks and meet deadlines
• Ability to handle confidential client information professionally
• Strong computer skills and willingness to learn new systems
• Ability to work independently and as part of a team
• Australian account or Australian client experience is an advantage
• Must be willing to work office-based in Angeles City, Pampanga
• Must be available for an immediate start

What We Offer:

• Full-time, office-based position
• Australian business hours (Permanent Morning Shift)
• HMO Benefit
• Mandated benefits
• Stable employment
• Professional and supportive work environment
• Opportunity to work directly with an Australian team
• Competitive salary based on experience (Negotiable)