Client Advisor

Make an Impact with Kieser

About Us

At Kieser, we’re more than a network of Physiotherapy and Strength & Conditioning clinics. Our mission is to help people live stronger, healthier lives through science-backed exercise and rehabilitation. Our team of Physiotherapists, Exercise Physiologists and Exercise Scientists work together to deliver client care that’s evidence-based, innovative and focused on long-term outcomes. We’re growing fast and are on the lookout for like-minded professionals to help shape the future of health in Australia while building a career they enjoy.

Why You’ll Love This Role

Join the team as a Client Advisor and make a real difference. You’ll be the first point of contact for clients entering our clinics. You will be welcoming clients, managing appointments, and providing administrative and financial support to ensure a smooth and professional client experience.

This isn’t just a job, it’s a chance to empower people to live life to the fullest.

What You’ll Do

• Coordinate client appointments and manage a busy electronic clinic diary
• Process client payments (EFT, HiCaps, MediPass)
• Recommend Kieser’s products and services
• Conduct membership consults
• Provide administrative support to the leadership and clinical team
• Answer questions and resolve problems for clients
• Consistently deliver high-quality service in accordance with Kieser standards

What We’re Looking For

If you thrive in a client-facing environment, exude positivity, and consistently deliver exceptional client experience, we want to hear from you.

Must-haves:

• Valid working rights in Australia
• First Aid & CPR Certification
• National Police Check

Nice-to-haves:

• 1+ years of work experience in a customer-facing administrative, hospitality or customer service role
• Medical or strength training acumen or experience

What’s In It For You

• Structured onboarding + ongoing professional development
• Clear career pathways and leadership program
• Fun team culture, social events, and wellbeing programs
• Free access to Kieser facilities + discounted family memberships
• Recharge Leave (1 day) + Birthday Leave (half day)
• 12 weeks paid parental leave for primary carers
• Opportunities to participate in domestic & international outreach programs
• Clear career pathways and leadership programs

Our Commitment to Diversity

We celebrate diversity and strive to create an inclusive, supportive workplace where everyone feels valued. If you’re passionate about health and want to make an impact, we’d love to hear from you.

If you’re ready to start a career with Kieser, apply now!

Only short-listed candidates will be contacted.