Client Advisor

About the role

The Client Advisor at HLB Private Bank plays a crucial role in managing and growing the wealth of high-net-worth individuals (HNWIs) and their families. This position requires a strong blend of financial expertise, relationship management skills, and a deep understanding of market dynamics.

Key responsibilities

Client Acquisition and Relationship Management

●      Proactively identify and acquire new high-net-worth clients through effective networking, referrals, and business development initiatives.

●      Cultivate and nurture long-term, trusted relationships with existing clients, serving as their primary point of contact for all financial needs.

●      Conduct regular reviews with clients to assess their changing financial circumstances, goals, and risk profiles.

●      Ensure a high level of client satisfaction and retention through personalized service and proactive engagement.

Financial Advisory and Solution Provision

●      Conduct comprehensive financial needs assessments to understand clients' unique requirements, challenges, and aspirations.

●      Provide expert advice on a wide range of private banking products and services, including:

○      Investment Management: Asset allocation, portfolio construction, equity, fixed income, alternative investments, and structured products.

○      Wealth Planning: Estate planning, succession planning, tax efficient strategies, and philanthropy.

○      Credit and Lending: Customized borrowing solutions, including mortgages, secured and unsecured loans.

○      Banking Services: Deposit solutions, foreign exchange, and treasury products.

●      Collaborate with internal specialists (e.g., Investment Counsellors, Financial Planners, Credit Specialists) to deliver holistic and integrated wealth management solutions.

●      Stay abreast of market trends, economic indicators, and regulatory changes to provide timely and relevant advice to clients.

Portfolio Management and Performance Monitoring

●      Develop and implement tailored investment strategies that align with clients' risk tolerance and financial objectives.

●      Regularly monitor and review client portfolios, making adjustments as necessary to optimize performance and mitigate risks.

●      Prepare and present detailed reports on portfolio performance and market outlook to clients.

Risk Management and Compliance

●      Ensure all client interactions and transactions comply with internal policies, regulatory guidelines, and ethical standards (e.g., AML, KYC).

●      Maintain accurate and up-to-date client records and documentation.

●      Act as a role model for business ownership and responsibility for risk management.

Team Collaboration and Business Growth

●      Contribute to the overall profitability and growth targets of HLB Private Bank.

●      Foster a collaborative environment within the team and with other departments to deliver the bank's overall value proposition to clients.

●      Identify and pursue cross-selling opportunities within the existing client base.

Managerial (team/group responsibilities)

·       Provide overall leadership, direction and coaching to the Client Advisor to achieve the agreed business and financial objectives

·       Provide guidance and support on client engagement, investment solutions, credit structuring and business development

·       Support the Client Advisor in managing key client relationships and developing strategic business opportunities.

·       Provide appropriate oversight of the Client Advisor’s compliance with the bank’s policies, procedures, risk appetite and applicable regulatory requirements

·       Identify and support the Client Advisor’s training, development and career progression needs

Job requirements

• Bachelor's degree holder and above in Business, Investment Banking, Accounting, Finance or equivalent.
• 5 years and above experience in private banking / wealth management
• Proven sales leadership and a robust client referral network
• Client Advisor Competency Standards (CACS) certification/licensing required