Client Advisor

CLIENT ADVISOR – OPTORIUM OPTICALS

Department: Retail Sales
Job Type: Full-Time
Location: Hyderabad
Work Mode: In-Store

Timings - 10:00am -9:00pm

weekly Week off and Paid leaves additional

ABOUT OPTORIUM

Optorium Opticals is a premium and luxury eyewear retailer established in Hyderabad in 2004, with multiple stores and a growing e-commerce business. We represent leading international eyewear brands and are focused on delivering an exceptional customer experience.

THE ROLE

We are looking for a Client Advisor to join our retail team. The role involves understanding client requirements, recommending the right eyewear, delivering a premium shopping experience, and achieving sales targets.

KEY RESPONSIBILITIES

• Welcome and engage clients professionally.
• Understand customer needs, preferences, and lifestyle.
• Recommend suitable frames, sunglasses, lenses, and accessories.
• Achieve individual and store sales targets.
• Drive conversions, ABV, upselling, and cross-selling.
• Build relationships with existing and high-value clients.
• Follow up on enquiries, quotations, and pending orders.
• Maintain strong knowledge of products, brands, and collections.
• Coordinate with the optical, inventory, and store teams.
• Maintain showroom presentation and follow company SOPs.
• Maintain professional grooming and conduct at all times.

WHAT WE ARE LOOKING FOR

• 3-8 years of experience in retail, sales, luxury, fashion, hospitality, or customer service preferred.
• Excellent communication and interpersonal skills.
• Confident and comfortable interacting with premium customers.
• Strong interest in fashion, luxury, and eyewear.
• Target-oriented with strong sales and relationship-building skills.
• Positive attitude and willingness to learn.

Freshers with excellent communication and a strong interest in luxury retail may also be considered.

LANGUAGE REQUIREMENTS

• English – Required
• Hindi – Required
• Telugu – Preferred

KEY KPIs

• Sales Achievement
• Conversion Rate
• Average Bill Value
• Premium Brand Sales
• Repeat Customer Sales
• Customer Satisfaction
• Client Follow-ups

WHY JOIN OPTORIUM?

• Work with a well-established premium and luxury eyewear brand.
• Represent leading international eyewear brands.
• Be part of a great, collaborative, and supportive team.
• Work in a positive and professional environment where people are encouraged to learn and grow.
• Develop expertise in luxury eyewear and optical products.
• Strong opportunities for learning, performance-based growth, and career development.

THE OPTORIUM STANDARD

We are looking for someone who doesn't just sell eyewear, but understands the client, recommends the right product, creates an exceptional experience, and builds relationships that bring clients back.

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Life insurance
• Provident Fund

Work Location: In person