Client Advisor Fulltime - QVB

A fantastic opportunity for an experienced Full Time Client Advisor at our QVB Boutique. Tuesday - Saturday roster.

Working collaboratively with the Boutique Manager you will be an active contributor to the dynamic sales team by delivering superior customer service and sales, in addition to working proactively and collaboratively with the boutique and brand.

About Longchamp:
Longchamp Paris, founded in 1948, a highly successful family-owned luxury fashion brand that has over 290 exclusive stores worldwide. French Flair, family vision, humour, quality, femininity, chic modernity and creative are the key brand values.

Longchamp is proud to be B Corp certified, demonstrating our commitment to responsible business, positive social impact and continuous improvement in the areas of community, environment and ethics.

The Opportunity:

Support the Boutique in the achievement of Sales targets, engaging in Training, stock counts, clientelling and operational activities.

The Longchamp Team are passionate about the brand and are motivated to provide the highest levels of customer satisfaction and business excellence.

About You:
You are an experienced retailer, enthusiastic, reliable, and passionate about fashion and retail. Additionally, you have:

• Strong communication skills face to face, over email and telephone
• Ability to engage with customers ensuring quality customer service and experience
• The ability to multi-task to support the Manager in the delivery of the store presentation, achievement of sales targets, and product knowledge
• An ability to demonstrate your success in meeting performance objectives (KPIs)
• The ability to work independently, using your initiative to problem solve
• Experience with using CRM and POS Systems
• All the attributes of a proactive, motivated, highly organised and results-driven individual.

To Apply:

If you are passionate about luxury retail, people, and the above brand values resonate with you, we would like to welcome you to apply to become a part of the Longchamp family!

Please apply, including your CV and Cover Letter, attention the HR Manager.