Client Advisor Ibiza

We are currently seeking an experienced and proactive Client Advisor to join our Dolce & Gabbana boutique in Ibiza.

As a Client Advisor, you will be the Brand ambassador and you will make sure to provide an excellent service to every customer.

Key Responsibilities

• Tailor the client experience in order to elevate experience and impression of the brand
• Support the Sale Staff performance providing mentoring and ensure smooth operations on the shop floor
• Promote and sell products by identifying our international customers’ needs
• Deliver outstanding customer service and build long-term relationship with customers
• Maintain the store standards according to the guidelines.
• Embody and transmit with passion the company projects through an effective product knowledge
• Ensuring to build long lasting relationships with the clients using clienteling tools (i.e. Client Book or client ceremony instructions) and system (i. e. CRM)
• Monitor the stock levels and support the activities of the Sale Staff
• Support basic cash operations when necessary (is trained to use the till)

Requirements

• Fluency in English. Spanish will be considered as a plus
• Minimum 1-2 years of experience in luxury retail
• Self-motivation with positive attitude and professional selling techniques
• Good customers focus with strong presentation, interpersonal and communication skills
• Strong team player

Location: Ibiza, Spain