Client Advisor Keyholder - Miami

Overview We are Stone Island Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass.

The Role: Client Advisor - Miami

At Stone Island we are always looking for people who share our spirit and values to drive our company forward. We are currently looking for someone to deliver on stage the Stone Island Customer Experience. With passion and authenticity, welcomes and guides each Client across our values and heritage, gets to know the Client and advises honestly and genuinely. As the direct and trusted point of reference in store, the Client Advisor builds the Stone Island community establishing and nurturing long-lasting relationship with the Client.

Your Impact CLIENTELING

• Collects Client's valuable information throughout the journey
• Proactively engages in 1to1 activities to nurture the relationships with Clients

PRODUCT KNOWLEDGE

• Has strong knowledge of the collection
• Provides insights on fabrics and products specificities

BUSINESS

• Drives Sales, achieving individual results and contributing to the team ones
• Maximizes sales opportunity leveraging cross selling

OPERATIONS / STOCK MANAGEMENT

• Supports BOH organization and procedures implementation as well as replenishment / transfer activities
• Supports the maintenance of the store's visual merchandising standards
• May have opening and closing responsibilities

Qualifications

• At least some experience in sales roles in Fashion Retail/ Hospitality; or interest/study in Fashion related courses
• Experience in Luxury and Contemporary Retail environment is a plus
• Client service and commercial mindset
• Trustworthiness, attendance, flexibility, agility, attitude for teamwork
• Fluency & sophistication in local language, proficiency in English - additional languages is a plus
• Good image and look coherent with the Brand style
• Openness to new technologies

Our Shared Values At Stone Island we aren’t led by conventions or trends, but by our own compass. Shared values we put into practice everyday to maintain our unique culture of relentless innovation.

SELF RELIANCE | SOLIDARITY | ENGINEERING MINDSET | MATERIAL OBSESSION If you are ready to follow your compass with Stone Island, apply now!