Client & Retail Services (Customer Service/Non

THE ROLE

Are you an animal lover with a heart for customer service? Know your way around a cash register? Love a good thrift shop? If so, we have the perfect opportunity for you! Customer Service & Retail Representatives help the animals of Humane PA by helping the customers who support Humane PA!

Position: Customer Service & Retail Representative

Location: Thrifty Kitty Thrift Boutique & HPA Lewin Adoption Center, Lancaster

Full-Time & Part-Time Weekday & Weekend positions available!

Responsibilities:

• Customer Service Excellence: Greet customers with a warm smile and assist them with inquiries. Respond to phone calls, emails, and social media inquiries.
• Retail Sales: Assist customers and clients to check out and process transactions using Square and Clover registers. Daily count in and close out.
• Stocking and Display: Maintain retails displays in adoption center and thrift shop. Sort, price, and stock retail.
• This is not an animal care position but cross training opportunities are available.

BENEFITS

• Starting rate of $13.85+ per hour, based on experience. Competitive wages with benefits including medical, dental, and vision insurance. Join our team, and help us help create the best community anywhere to be an animal! EEOC employer.

THE PERSON

The key skills and qualities of a Boarding Attendant/Client Services/Animal Care:

• Passion for animals and dedication to their welfare.
• Excellent customer service skills with a friendly and approachable demeanor.
• Strong communication and interpersonal abilities.
• Ability to multitask and thrive in a fast-paced environment.
• Previous experience in customer service and retail experience is strongly preferred but not required.

If you want to learn more about this exciting, forward-thinking organization and taking the next step in your career, please forward your resume and cover letter to:

Attn: Customer Service/Retail Position
Humane Pennsylvania
1729 N. 11th Street, Reading, PA 19604
Email: [email protected]

Please tell us if you are if you are seeking full time, part time, or either.