Client Care Center Representative (CCC Rep)

Provides service to bank customers by conducting appropriate banking transactions and making referrals to other departments within the bank as appropriate based upon customer's needs. Responds to customer inquiries via telephone.

• Ability to greet and assist customers in a friendly, personable manner.
• Ability to analyze problems and resolve issues quickly
• Ability to aid other team members in a friendly, personable manner
• Ability to work as an effective member of a team
• Ability to speak clearly and to listen actively
• Ability and willingness to exercise good judgment
• Ability to learn and effectively discuss VNB products and services

Full-time with competitive pay and excellent fringe benefits package.

Send letters of interest and resumes, including salary requirements.

Position open until filled; drug, criminal and credit screens to be completed.

Starting salary commensurate with background, skills and experience.

EOE - Minorities / Women / Protected Veterans / Individuals with Disabilities

Job Type: Full-time

Schedule:

• 8 hour shift
• Monday to Saturday

Education:

• High school or equivalent (Required)

Experience:

• Banking: 1 year (Preferred)
• Customer service: 1 year (Required)

Language:

• English (Required)
• Spanish (Preferred)

Job Type: Full-time

Pay: $36,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Gym membership
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Referral program
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Banking: 1 year (Preferred)
• Customer service: 1 year (Required)

Language:

• English (Required)
• Spanish (Preferred)

Work Location: In person