Client Care Coordinator

OVERVIEW:
The Law Office of Chris Arce, P.C. is seeking a full-time Client Care Coordinator to join our team. The ideal candidate will work closely with attorneys and case managers to deliver an exceptional client experience. They will be responsible for client intake, care coordination, client communication, and keeping cases files updated. This position requires a highly detail-oriented individual with strong organizational skills who can thrive in a fast-paced environment both independently and as part of a team.

RESPONSIBILITIES:

· Client Intake: Handle client intake for incoming cases related to Personal Injury cases. Open insurance claims, coordinate initial medical visits for Personal Injury clients, and send LORs and LOPs.

· Case Management: Open and organize case files, ensuring all necessary documents and information are accurately recorded and accessible for attorneys and case managers.

· Administrative Support: Provide general administrative support such as answering phones, handling mail, and scheduling appointments.

QUALIFICATIONS:

· Experience: Previous experience working in a legal environment or similar administrative support role required.

· Education: Associate's degree OR equivalent relevant work experience required.

· Organizational Skills: Strong organizational skills with the ability to manage multiple tasks simultaneously and prioritize effectively.

· Communication: Excellent verbal and written communication skills, with a professional and courteous demeanor in all interactions with clients and colleagues.

· Attention to Detail: Keen attention to detail and accuracy in all work tasks, particularly in document preparation and record-keeping.

· Technology Proficiency: Proficiency in Microsoft Office Suite and CRM software required.

· Team Player: Ability to work collaboratively within a team environment, as well as independently with minimal supervision.

· Adaptability: Flexibility and adaptability to handle changing priorities and deadlines in a dynamic work environment.

**This is a full-time position offering competitive compensation and benefits. The Law Office of Chris Arce, P.C. is an equal opportunity employer.**

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• How would you describe your ability to manage multiple tasks with various priority levels?
• How many years of experience do you have working on the phone in an office setting?
• What are you looking for in a new opportunity?
• What is important to you when considering a company to work for?

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 2 years (Required)

Work Location: In person