Client Care Officer

Client Care Officer (Casual) - Immediate Start

We are looking for a compassionate, reliable and motivated Client Care Officer to join our team. In this rewarding role, you'll support people living with disability and mental health conditions needs to live with dignity, independence and choice within a welcoming community environment.

Experience working in Aged Care and/or Residential Care will be highly desirable.

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Hours & Roster

• Rotating roster including day, evening, overnight, and weekend shifts
• Flexible and able to work across a 24/7 roster

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About the Role

As a Client Care Officer, you will provide person-centred support tailored to each resident’s needs, promoting independence, dignity, and quality of life.

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Key Responsibilities

• Assist residents with activities of daily living, including personal hygiene, showering, grooming, oral care, dressing and undressing.

• Toileting and continence support

• Administering medications

• Deliver care in line with individual care plans and programs

• Maintain accurate progress and case notes

• Assist with domestic duties including cleaning, laundry and maintaining residents' living environments.

• Assist residents with transport and community participation

• Support internal and external social and recreational activities

• Build positive relationships with residents, colleagues, families and allied health professionals.

• Identify and report risks while actively contributing to improved resident outcomes.

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About You

You are:

• Compassionate, respectful and patient
• Passionate about supporting people to achieve their goals
• Reliable, flexible and able to work a rotating roster
• A confident communicator with strong written and verbal skills
• Organised and able to work independently and within a team
• Interested in supporting residents to participate in community activities such as gardening, cooking or caring for animals (desirable)

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Essential Requirements (or willingness to obtain prior to commencement)

• Certificate III in Individual Support (Disability) or equivalent

• Current NDIS Worker Clearance

• Current National Police Check

• Current First Aid and CPR (CPR must be updated annually)

• Medication Administration Certificate

• Full working rights in Australia

• COVID-19 vaccination in line with current guidelines

• Manual handling training

• Restrictive Practice Certificate

• Food Safety certificate

• NDIS Orientation Module

• NDIS Supporting Safe and Enjoyable Meals

• Reliable smartphone with internet access for recording progress notes

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Desirable Requirements

• Previous experience working in Aged Care and/or Residential Care

• Current South Australian Driver’s Licence

• Reliable car or able to drive company van

• Comprehensive motor vehicle insurance (if using own vehicle)

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If you don't currently hold all required qualifications, we are happy to support the successful applicant to complete the necessary training prior to, or shortly after, commencement where appropriate.

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Why Join Us?

• Supportive and welcoming team environment
• Meaningful work where you genuinely make a difference every day
• Ongoing training and professional development
• Opportunity to develop your skills across disability, mental health and aged care
• Diverse role with opportunities for community participation and lifestyle activities
• Equal Employment Opportunity employer committed to diversity and inclusion

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How to Apply

Please apply via Seek with your resume, cover letter, and contact details for three referees.

Applicants must be available for flexible start and finish times.

Only shortlisted candidates will be contacted.

No recruitment agencies, please.