Client Care Specialist

A Pineywoods is seeking a Client Care Specialist!

A Pineywoods Home Health is family owned and operated, proudly serving East Texas for over 25 years. Every employee is a valued member of our team, working together to deliver exceptional care to our patients. We are committed to supporting our staff and fostering a positive, collaborative work environment.

Job Summary: provide personal assistance and/or health-related services to patients/clients in their place of residence; provide a safe and clean environment; work cooperatively with the patient/client and family; and report observations and problems to the Supervisor.

Education: High School graduate or GED preferred but not required.

Licensure: Must have current driver's license or reliable transportation to travel to assignments or sign an agreement to not drive during working hours.

Experience: Be at least 18 years of age, have proof of competency through education and/or experience or demonstrate competency to perform tasks as assigned.

Skills: Must be able to follow written and verbal instructions and be competent to perform tasks assigned by a supervisor. Demonstrates interest in the welfare of those who are elderly and/or disabled. Must successfully complete a Competency Evaluations Skills Checklist and pass a written Skills Test as required if performing G-Tube feedings.

Background Checks:

Must agree to and pass a criminal history check and an Employee Misconduct Registry check and not be listed on both state and federal OIG exclusion list.

Environmental and Working Conditions:

Works in client’s residence in various conditions; possible exposure to blood, body fluids and infectious diseases; must have the ability to work a flexible schedule and travel locally; some exposure to unpleasant weather.

Physical and Mental Effort:

Prolonged standing and walking required. Must have the ability to lift up to 50 pounds and move clients. Requires working under some stressful conditions to meet deadlines, to identify client needs, to make quick decisions and to meet client and family psychosocial needs. Requires hand-eye coordination and manual dexterity. Must have the ability to use durable medical equipment in the home.

Essential Functions:

Promote positive, supportive, and respectful communication to client and family and Agency personnel

Provide an environment that promotes respect for the client's privacy and property

Provide personal assistance or health-related tasks to client according to the Individualized Service Plan

Appropriately report changes to ensure continuity of care

Practice accepted infection control principles

Provide a clean, safe, and comfortable environment

Utilize skills necessary to perform services according to the Agency's policy

Documents care rendered to clients to ensure continuity of care

Contribute to the management and efficient operation of the Agency and demonstrate effective time management skills

Demonstrate commitment, professional growth and competency by attending required in-services