Client Care Virtual Assistant

Scale-Up Philippines is hiring Client Care Virtual Assistants for a growing property inspection company.

This role is ideal for someone who is proactive, highly organized, and confident handling client communications while supporting day-to-day operations.

Key Responsibilities

• Handle incoming calls and client communications.
• Manage inspection confirmations and outstanding orders.
• Prepare Certificate of Completion documents.
• Maintain accurate CRM records and client information.
• Support social media engagement and content posting.
• Assist with process documentation and operational tasks.
• Review issue logs, refunds, and endorsements to identify concerns.
• Support presentations, website updates, and podcast publishing as needed.

Requirements

• Strong English communication skills.
• Experience in customer service, virtual assistance, or client support.
• Comfortable using CRM, scheduling, and workspace tools.
• Organized, detail-oriented, and able to work independently.
• Basic social media management experience is preferred.
• Reliable computer and stable internet with backup connection.
• Willing to work rotating evening and weekend shifts aligned with Philippine time.

If you are proactive, dependable, and enjoy delivering excellent client support, we’d love to hear from you.