Client Co-ordinate

Client Co-ordinator

Job Description

We are looking for a reliable, responsible and people-oriented individual to support the daily operations of our coaching business while managing client communication, follow-ups and coordination.

Working Days: 6 Days (Weekends Working)

Key Responsibilities Client Communication & Follow-ups

* Call and follow up with participants, clients and potential clients regularly

* Daily calling may exceed 150200 calls at times

* Manage WhatsApp communication and client interactions

* Share reminders, updates and important information regarding programs and sessions

* Build warm, professional and trusting relationships with clients

* Ensure no lead or client is missed in the follow-up process

Business Operations & Coordination

* Manage registrations, databases and internal trackers

* Maintain accurate client records and program progress updates

* Coordinate Zoom sessions, workshops and schedules

* Update Google Sheets and maintain operational data

* Coordinate with internal team members for smooth execution of programs

* Support day-to-day administrative and operational tasks

Who We're Looking For

* Female candidates only

* Graduate preferred

* Strong communication skills in Hindi and English

* Comfortable making regular follow-up calls and speaking with clients

* Good WhatsApp communication skills

* Basic knowledge of Excel and Google Sheets

* Organized, detail-oriented and proactive

* Prior experience in administration, coordination, customer support, Telecalling or client handling preferred

Ideal Personality Fit

* Warm, positive and people-friendly

* Responsible and dependable

* Strong follow-up mindset

* Able to manage multiple tasks efficiently

* Takes ownership and completes work without constant supervision

* Quick learner with a solution-oriented attitude

* Comfortable working in a fast-paced environment

Work Details Location: Kandivali East, Mumbai (Work From Office)

Salary: 20,000 – 30,000 per month

Working Days: 6 Days (Weekends Working)

Immediate Joiners Preferred