Client Communication Executive

• As a Client Communication Executive, you will serve as a primary link between Maneesh Media and its esteemed clientele.
• Your role will involve managing all communication touchpoints, maintaining well-organized content, and ensuring timely coordination with internal teams.
• This position demands strong memory, excellent communication skills, a structured approach, and the confidence to interact with high-profile individuals.

Responsibilities

• Research, shortlist and approach potential clients for Maneesh Media Serve as the first point of contact for clients, authors, and dignitaries Maintain communication records, follow-ups, and client-specific notes across platforms (email, phone, WhatsApp, Zoom)
• Retain and recall important information about clients, such as names, titles, companies, and previous discussions
• Coordinate internally between editorial, design, and leadership teams to ensure smooth and timely project execution Organize documents, images, interviews, and approvals on OneDrive, Google Drive, and internal servers
• Draft and format professional emails, letters, and meeting notes
• Update and manage client trackers and project progress reports using Excel or Google Sheets Handle all communication and data with discretion, accuracy, and professionalism

Key Skills

• Problem-Solving Mindset
• Excellent communication skills in English and Hindi (spoken and written)
• Confidence in dealing with CEOs, dignitaries, and high-net-worth individuals
• Strong memory and attention to detail Basic proficiency in MS Excel, Google Sheets, OneDrive, and Google Drive Highly organized and process-driven approach to work
• Ability to manage multiple conversations and deadlines simultaneously Professional conduct, patience, and discretion in all client interactions
• Preferred Background 3-4 years of experience in client communication, executive assistance, media coordination, or publishing
• Prior experience working with HNIs, corporate leaders, or international clients is an advantage Familiarity with content or publishing workflows is a plus High integrity, loyalty, and a sense of long-term commitment
• Strong follow-up habits and ability to work both independently and collaboratively