Client Communication Executive

Client Communication Executive – ExperiencedJob Summary

We are looking for a confident and professional Client Communication Executive with a minimum of 2 years of relevant experience. The ideal candidate will be responsible for managing client communication, handling enquiries and follow-ups, understanding client requirements, and coordinating with internal teams to ensure smooth project execution.

The candidate should have excellent communication skills in Hindi and English, strong convincing and negotiation abilities, and a good understanding of social media and digital communication platforms.

Key Responsibilities

• Communicate professionally with clients through calls, WhatsApp, email, meetings, and other communication channels.
• Handle client enquiries, follow-ups, requirements, and regular communication.
• Build and maintain strong, long-term relationships with clients.
• Understand client requirements and effectively communicate them to the internal team.
• Convince, guide, and assist clients with suitable solutions and services.
• Conduct client follow-ups and ensure timely responses to queries.
• Coordinate with internal departments to ensure smooth execution of client requirements.
• Maintain accurate records of client communication, follow-ups, and requirements.
• Use social media platforms for professional client communication and engagement.
• Stay updated with platforms such as Instagram, Facebook, WhatsApp, and other digital communication channels.
• Quickly understand new projects, services, products, and business processes.
• Handle clients with a positive, confident, and professional approach.
• Support the team in achieving client satisfaction and business growth.

Requirements

• Minimum 2 years of relevant work experience in client communication, customer relationship management, business development, sales coordination, or a similar role.
• Excellent spoken and written communication skills in Hindi and English.
• Strong convincing, negotiation, and interpersonal skills.
• Good understanding of Instagram, Facebook, WhatsApp, and other social media platforms.
• Confident personality with a professional attitude.
• Strong client-handling and relationship-building abilities.
• Ability to understand requirements and communicate them clearly.
• Quick learner with the ability to understand new projects and processes.
• Ability to work independently as well as collaboratively within a team.
• Good problem-solving and follow-up skills.

Key Skills

• Client Communication
• Client Relationship Management
• Customer Handling
• Follow-ups
• Negotiation & Convincing Skills
• Hindi & English Communication
• Social Media Communication
• Coordination & Teamwork
• Problem Solving
• Quick Learning
• Professional Personality

Salary & Incentives

₹20,000 – ₹30,000 per month, depending on the candidate's experience, skills, and overall suitability.

Additional performance-based incentives will be provided as per the applicable incentive plan.

Role Details

Position: Client Communication Executive
Experience: Minimum 2 Years
Employment Type: Full-Time
Salary: ₹20,000 – ₹30,000/month + Incentives
Department: Client Communication / Customer Relationship

Pay: ₹18,000.00 - ₹30,000.00 per month

Work Location: In person