Client Coordinator

**Company Profile Intellioz Solutions India Pvt. Ltd.**Intellioz Solutions India Pvt. Ltd. is an organization delivering business and technology solutions to clients across industries. We are driven by innovation, agility, and a people-first culture. Our focus is on building strong teams that enable clients to achieve sustainable growth and success.

Job Title: Client Coordinator
Department: Operations / Project Management
Job Location: Sec.-135, Noida
Experience: 0.63 years

Interview Type: Face to Face only

Employment Type: Full-timeJob SummaryWe are looking for a proactive and organized Client Coordinator to act as a bridge between clients, technical teams and management. The candidate will be responsible for coordinating technical requirements, tracking project activities, resolving client queries, and ensuring timely delivery of services/projects.

Key Responsibilities

• Act as the primary coordination point between clients and technical/internal teams.
• Understand client requirements and communicate them effectively to technical teams.
• Coordinate project activities, timelines, deliverables, and dependencies.
• Track and follow up on open issues, service requests, and pending tasks.
• Maintain regular communication with clients and provide timely updates on project/service status.
• Schedule and coordinate meetings, discussions, site visits, and review calls.
• Prepare and maintain project trackers, reports, MOMs, and status updates.
• Coordinate with teams for resolution of client issues.
• Ensure client commitments and agreed timelines are properly tracked and met.
• Maintain proper documentation of client communications, requirements, issues, and resolutions.
• Support project manager in day-to-day coordination and reporting.
• Ensure a of client satisfaction through proactive communication and follow-up.

Required Skills

• Excellent communication and interpersonal skills.
• Strong coordination and follow-up abilities.
• Basic understanding of IT/technical processes and project lifecycle.
• Ability to understand technical requirements.
• Strong organizational and time-management skills.
• Proficiency in MS Excel, Word, PowerPoint, Outlook, and collaboration tools.
• Ability to prepare reports, trackers, and professional client communications.
• Comfortable working with team and handling client escalations.