Client Coordinator

Be part of a well-respected global healthcare services firm delivering independent medical assessments, peer reviews, and compliance solutions—built on decades of industry expertise.

The Opportunity

Put your clerical and healthcare background to work in a rewarding role where you can make a tangible impact, support critical operations, and help shape more efficient and effective workflows while advancing your career.

Why join us?

• Proudly Great Place to Work® certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work-life balance matters
• Level up with LinkedIn Learning and tailored training
• Flexible work setup

Staff Testimonial

“ASW is my second home and family. They have opened a lot of opportunities for me.” - Underwriting Assistant, ASW Philippines.

What You’ll Do

• Assist internal teams with administrative tasks to support appointment scheduling and case management
• Respond to inquiries and emails, providing timely acknowledgments and updates to relevant parties
• Ensure all documentation and data entries are complete, accurate, and up to date
• Identify and communicate issues, discrepancies, or process challenges to ensure prompt resolution
• Adapt to evolving processes, responsibilities, and workflow requirements as the role develops
• Process and update high volumes of appointment and case information across internal systems

Key Criteria

• Minimum of 2 years of experience in administrative or clerical roles within a healthcare outsourcing environment
• Excellent written and verbal communication skills, with the confidence to raise issues and suggest process improvements
• Scheduling or appointment coordination experience in healthcare is an advantage
• Tech-savvy and proficient in Microsoft Office applications, with the ability to quickly learn new tools and systems
• Ability to work independently and efficiently under pressure in a fast-paced, high-volume environment
• Adaptable team player who thrives in a dynamic and evolving workplace

Work setup:

• Manila (BGC, Taguig): 7:00 AM – 4:00 PM Pacific Time with a full onsite work arrangement.

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