Client Coordinator

We are looking for an experienced Client Services Administrator to join our Aspley Office. Working closely with our accountants, Managers and Partners, you will play an important role in coordinating client work, managing deadlines and ensuring our team and clients receive high-quality support.

This is a varied role suited to someone who enjoys working with people, keeping things organised and taking ownership of getting things done.

The role involves -

• Coordinating client work and assisting with workflow and scheduling
• Monitoring lodgement, payment and other key client deadlines
• Preparing and collating client documents, information requests and engagement documentation
• Liaising with clients, the ATO, ASIC and other external parties
• Assisting with company, trust and superannuation fund registrations and corporate compliance
• Processing lodgements including tax returns, BAS and IAS
• Following up outstanding client information and documentation
• Assisting with billing, WIP and debtor administration
• Supporting client onboarding and offboarding processes
• Maintaining accurate client records and workflow information across our systems

About you -

We are looking for someone who brings:

• Initiative and drive to deliver great outcomes for our clients and team
• Strong client service skills and the ability to build positive working relationships
• Excellent organisation and time-management skills, with the ability to prioritise workflow and meet deadlines
• Reliability, integrity and a commitment to maintaining confidentiality
• Confidence learning and adopting new processes and technology
• Experience with Microsoft Office and accounting or practice management software would be advantageous, particularly FYI Docs, NowInfinity, MYOB/GreatSoft, ATOmate, Class, Infotrack and Annature

Why join DLA?

At DLA, we believe great people do their best work when they’re supported both professionally and personally. That’s why we offer a range of benefits designed to help you thrive, including:

• An active Social Club with a full calendar of social, wellbeing and volunteering events
• Flexible working options, including the opportunity to participate in our Nine Day Fortnight program
• An Employee Assistance Program (EAP)
• Reward and Recognition for achievements and milestones
• Onsite parking at our Aspley office

Flexible Working at DLA

We recognise the importance of balancing work with life outside the office. That’s why eligible team members have the opportunity to participate in our Nine Day Fortnight program.  The program allows employees to enjoy an extended weekend every second week, while maintaining our commitment to exceptional client service and collaboration. It’s designed to provide greater flexibility, support work–life balance, and give our team more time to recharge.

At DLA, flexibility is built on trust, teamwork and clear communication, helping our people succeed both at work and at home.

How to apply

We value diversity and inclusion and recognise that different experiences, perspectives and backgrounds make our team stronger. We are committed to creating an equitable, multicultural and inclusive workplace where our people can contribute and thrive.

If you think this opportunity could be right for you, we'd love to hear from you.

Apply through SEEK with your resume and cover letter.

We appreciate the time and effort of all applicants; however, only shortlisted candidates will be contacted.