Client Coordinator

1st Call Home Healthcare is HIRING!
We are looking for an experienced client coordinator to join our homecare office team in Clinton Twp, MI.

Key Responsabilities:
Coordinate Field Staff with Clients Daily: Facilitate effective communication and
coordination and scheduling between field staff and clients daily. Customer service and

follow up with case managersany complaints and problem solving

Perform Supervisory Visits: Conduct regular supervisory visits to clients’ homes to
assess the quality of care being provided and ensure compliance with established
protocols.

Communicate with Internal Office Team: Collaborate with the internal office team,
including Scheduling, Recruiting, Human Resources, Billing, and Management, to
address client and field staff-related issues effectively and positively.

Provide Additional Education to Caregivers: Identify areas where additional education or
training is needed for caregivers and coordinate appropriate educational programs or
resources.

Payroll Monitoring and Live Dashboard Management: Monitor and manage payroll-
related activities, ensuring accurate recording of field staff hours, tracking overtime, and
addressing any payroll discrepancies.

Hours are:
Monday through Friday 8am to 4pm with evenings and weekends as necessary.

Benefits:

PTO

Health Insurance

Qualifications:

High School Diploma/ GED

Drivers License

Homecare scheduling/ client coordinator experience preferred

Caregiver/ CNA experience preferred

Please apply today!