Client Coordinator

We are looking for a confident Coordinator with strong leadership and fluent English to manage day-to-day coordination with the client and lead our support team in Surabaya. Responsibilities: - Serve as the main point of contact for the client via phone, email, and video calls - Coordinate schedules, tasks, and priorities between the client and the Surabaya support team - Lead, delegate to, and quality-check work from project admins and interns - Track project progress, deadlines, and deliverables; report status to the client - Proactively identify issues and propose solutions - Maintain organised records, trackers, and communication logs - Develop and improve workflows and SOPs for client service - Act as the point of contact for the manager and the client (phone, email, and video calls) - Prepare, issue, and track purchase orders - Do project data entry and keep records, trackers, and filing up to date - Support invoicing records Requirements: - Fluent spoken and written English - 3+ years in coordination or team leadership - Proven leadership and ability to manage a small team - Highly organised, comfortable with Google Workspace or MS 365 - Reliable and consistent attendance Apply on Indeed or send your CV to [email protected].

Work Location: In person